Woodstock Chrysler
1304 Dundas St PO BOX 1628, Woodstock, ON, N4S 7V9
Member since January 03, 2018
1304 Dundas St Woodstock ON N4S 7V9Overall Score
Woodstock Chrysler276 Reviews
19Review Ratings Breakdown
Consumer Reviews
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December 07, 2018
Friendly fast.
Written By: Just G
Thanks for the review, Gerald
November 28, 2018
Brought car in for a safety inspection. They charged for a brake service with no estimate or approval and refused to release the vehicle without payment. They said an incorrect phone number gives them approval to make unauthorized repairs. Also they try to charge a $200 fee to transfer a warranty from one owner to another this is a made up fee by the dealer.
Written By: Rob M
November 28, 2018
Brought car in for a safety inspection. They charged for a brake service with no estimate or approval and refused to release the vehicle without payment. They said an incorrect phone number gives them approval to make unauthorized repairs. Also they try to charge a $200 fee to transfer a warranty from one owner to another this is a made up fee by the dealer.
Written By: Rob M
Bad Service
November 15, 2018
I recently brought my truck in for a recall and also had them check a squeak in the front end of my truck. after paying for them to do this I had my truck repaired. I paid $500 for my truck to be fixed and well lets just say it didn't fix the problem. The mechanic that diagnosed the problem at Woodstock Chrysler said it was one thing but it wasn't that. I still have the squeak and out $500. After calling them they told me it wasn't there problem anymore. I will no longer bring my truck there or any other business there.
Written By: Tom
Related Staff:
There are no staff members associated with this review.
November 11, 2018
It hasn't been a good dealership since Lee Lockwood owned it a few years back. Bought 1 truck there years ago and vowed I would never spend another dime there. It's also funny that the owner doesn't reply to the poor reviews
Written By: Glenn B
Hi Glenn. Thanks for taking the time to share your thoughts, however, I'm not sure what you're basing your assumption on if you haven't done business with us since we changed owners many years ago. I can assure you we're constantly evolving to meet the needs of our customers, and that we do our very best to provide the highest level of service to each and every person who walks through the door.
November 11, 2018
It hasn't been a good dealership since Lee Lockwood owned it a few years back. Bought 1 truck there years ago and vowed I would never spend another dime there. It's also funny that the owner doesn't reply to the poor reviews
Written By: Glenn B
Hi Glenn. Thanks for taking the time to share your thoughts, however, I'm not sure what you're basing your assumption on if you haven't done business with us since we changed owners many years ago. I can assure you we're constantly evolving to meet the needs of our customers, and that we do our very best to provide the highest level of service to each and every person who walks through the door.
October 27, 2018
Sales person was great .. no pressure and good knowledge of product
Written By: Julie C
Thanks Julie! Having great people to work with like you and Dan makes it easy to provide an awesome experience.
October 27, 2018
Sales person was great .. no pressure and good knowledge of product
Written By: Julie C
Thanks Julie! Having great people to work with like you and Dan makes it easy to provide an awesome experience.
August 16, 2018
My wife called for a service appt. For a recall as well as a warranty inspection they were so rude to her both a man and a woman saying that chrysler doesn't do inspections without a charge that's fine we never asked to get for free. Trying to book the appt. Seemed like they didn't want the business and very rude about it. As well about 2 years ago my truck was towed there because I got a flat and couldn't get my spare down it was in there for 3 days for that simple 10 min job then they never even fixed the broken part. You have lost my bussines for good and the $50000 sale of a new truck! Remember your bussines is customer service I think you forgot that!!
Written By: Mark S
Hi Mark. Thank you for sharing your experience. On behalf of the dealership, I'm sorry it didn't meet your expectations. Contrary to your belief, we strive to provide the best possible service to each and every customer, but our staff is only human, and sometimes we miss the mark. Should you decide to return and give us another chance, I assure you a more pleasing experience.
August 16, 2018
My wife called for a service appt. For a recall as well as a warranty inspection they were so rude to her both a man and a woman saying that chrysler doesn't do inspections without a charge that's fine we never asked to get for free. Trying to book the appt. Seemed like they didn't want the business and very rude about it. As well about 2 years ago my truck was towed there because I got a flat and couldn't get my spare down it was in there for 3 days for that simple 10 min job then they never even fixed the broken part. You have lost my bussines for good and the $50000 sale of a new truck! Remember your bussines is customer service I think you forgot that!!
Written By: Mark S
Hi Mark. Thank you for sharing your experience. On behalf of the dealership, I'm sorry it didn't meet your expectations. Contrary to your belief, we strive to provide the best possible service to each and every customer, but our staff is only human, and sometimes we miss the mark. Should you decide to return and give us another chance, I assure you a more pleasing experience.
