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South Trail Chrysler

6103 - 130th Avenue SE , Calgary, AB, T2Z 5E1

Member since January 10, 2018

6103 - 130th Avenue SE Calgary AB T2Z 5E1

Overall Score

4.5

South Trail Chrysler

3010 Reviews

517
South Trail Chrysler

Review Ratings Breakdown

Consumer Reviews

*Showing a selection of the total reviews available from Google.

*Showing a selection of the total reviews available from Facebook.

South Trail Chrysler South Trail Chrysler

Happy, not so happy

June 16, 2018

The first day I picked up the vehicle it was back in the shop that same day! The vehicle runs rough.

Written By: Chandie

South Trail Chrysler responded on June 19, 2018

We're sorry to hear your experience with us didn't completely wow you. Please email us at wecare@stchrysler.com to further discuss your vehicle's current situation and if our service team could have done anything more.

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June 15, 2018

Written By: Adam M

South Trail Chrysler responded on December 15, 2020

Thanks for the 5 Star review Adam!

South Trail Chrysler South Trail Chrysler
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June 15, 2018

Written By: Adam M

South Trail Chrysler responded on December 11, 2020

Thanks for the 5 Star review Adam!

South Trail Chrysler South Trail Chrysler
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June 14, 2018

Had a great experience on this beautiful dealership, The guy on the service centre was very nice, helpful and Professional.. forgot his Name but the girl on the front service & parts who seems didn’t had her coffee this morning shouldnt be working in the front instead should be working in the back not dealing with customers.

Written By: Lorenz J

South Trail Chrysler South Trail Chrysler
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June 14, 2018

Purchased a 2018 ram 1500. I had been in several times to look at different options for vehicles. At the end I decided to go back to another truck and got a great price on it with the discounts. I appreciated how Jessica Berthelette asked what approach I wanted to take with regard to the deal. She broke down the price for me, got a trade in value quickly as well. After some negotiation, we came to a mutual deal that I was satisfied with. Jessica then took great care in getting the truck ready for delivery.

Written By: Millar I

South Trail Chrysler responded on December 11, 2020

Thanks for the great review Millar! We're happy Jessica was able to help you find the perfect vehicle. Enjoy your new Ram 1550!

South Trail Chrysler South Trail Chrysler
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June 14, 2018

Pleased with my service there. They straight up told me, there is nothing wrong with your car. I brought it in thinking something was wrong. Thanks to the tests they did on the car and other things I asked to them fix up - my car is running smoothly, the way it felt when it was new. Will be permanently switching to this Dodge dealer. I sense there is a degree of integrity and forthrightness in their business.

Written By: Kuda S

South Trail Chrysler responded on December 11, 2020

Thanks for the great review Kuda! We're happy to hear we will be seeing you again!

South Trail Chrysler South Trail Chrysler
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June 14, 2018

Pleased with my service there. They straight up told me, there is nothing wrong with your car. I brought it in thinking something was wrong. Thanks to the tests they did on the car and other things I asked to them fix up - my car is running smoothly, the way it felt when it was new. Will be permanently switching to this Dodge dealer. I sense there is a degree of integrity and forthrightness in their business.

Written By: Kuda S

South Trail Chrysler responded on December 15, 2020

Thanks for the great review Kuda! We're happy to hear we will be seeing you again!

South Trail Chrysler South Trail Chrysler

Customer service

June 14, 2018

I'm just not happy with the overall customer service. Nathan was great to deal with. But when it comes to talking with anyone else...They come across as not wanting to help you out...so I now come in on the defence expecting to have a bad experience, and I know in snippy and they are snippy right back at me. And yes I know when someone is being rude back by yelling back hope you have a great day, we will give you a call back when its finished as I'm walking out the door. But it seem like its only dodge that I have this issue. Dealing with Toyota and BMW was a great experience when I owned from them. I've owned a dodge avenger and a prior jeep as well. When I came in i expected a different experience then Courtesy Chrysler...but it's the same. And has left me with the bad taste. Sorry...but I deal with the public, if i have a bad day customers dont see that, they see me with a smile and I bend over backwards to help them out. I dont "huff" when asked to do something or make them wait and not acknowledge they are there.

Written By: Kim

South Trail Chrysler responded on June 14, 2018

We're sorry to hear you feel you've had a bad experience with us and our customer service. Please email us at wecare@stchrysler.com to further discuss.

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South Trail Chrysler South Trail Chrysler
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June 13, 2018

Written By: Ang F

South Trail Chrysler responded on December 11, 2020

Thanks for the 5 Star review!

South Trail Chrysler South Trail Chrysler
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June 13, 2018

Written By: Ang F

South Trail Chrysler responded on December 15, 2020

Thanks for the 5 Star review!

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