Oxford Dodge Chrysler (1992) Ltd.
1249 Hyde Park Rd. , London, ON, N6H 5K6
Member since March 20, 2014
1249 Hyde Park Rd. London ON N6H 5K6Overall Score
Oxford Dodge Chrysler (1992) Ltd.2596 Reviews
2490Review Ratings Breakdown
Consumer Reviews
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August 15, 2017
My wife and stopped in last week for a peace of mind service on our Dodge Journey R/T; as usual Mike Summerfield was all cheerful and happy to see us. It nice when you attend a place of business and people not only remember your name but your spouses as well... We feel like we are part of something great. Everything is explained in simple language and all are very accommodating. We will continue to be loyal to Oxford Dodge and to that end Kent talked with us and made us feel right at home.. He has assured us he will find a vehicle that meets out present needs.. How comforting is all that... Thanks Oxford Dodge.
Written By: Andy-Judy A
Rear Brake Job
August 15, 2017
Had to have more work done on the back brakes of my van. That was $700. Had work done on my back brakes in September 2016. Another $700. They did not replace some part in 9 16 that saved me $250. However, it now costed me $700 to fix the same part. Does that sound reasonable to you? I am at a point that I am tired of paying $500 every time I come into oxford Dodge. Other than a piece of mind inspection or that I need a specific service from Oxford Dodge, I am going to look at another garage to service my cars. Been a loyal customer since the 1990's. Went and talk to a car salesman to see if I should get a new 2017 van. What an experience that was. George R. Canning
Written By: GEORGE
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August 15, 2017
Had my car serviced. Left the dealership and on the way home my low pressure tire light came on. Got home and checked the tire to find a nail stuck in the tire (this is the second time this has happened now). Brought it back to the dealership the next day (inconvenient). Car was booked in for 1pm. Still at 2pm, the car hadn't been worked on. I was advised by another customer that Darryl was snarky with customers and told people he was running around and too busy to do anything. Another employee that worked there ended up apologizing to customers.
Written By: MICHELLE
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View ProfileIn the long run, we got what we were looking for. Im hapoy with our purchase.
August 13, 2017
Archie was nice, negotiated to get what my family was looking for at the time. Overall we are happy with the purchase.
Written By: Nicholas
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Quick recall service
August 12, 2017
Hiccup with booking date but the turnaround time at the appointment was quick and I was on my way without delay
Written By: Vince
Thanks for the review Vince. We look forward to your future visits with us.
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View ProfileNot happy with the work done
August 11, 2017
Felt that the job was not done properly as there is still paint spots on the side of my vehicle and when I had the service done to my van the price was too high but I was stuck and needed it done so I paid it but I'm not happy about it
Written By: FRANK
Thanks for taking time to rate us Frank. We aim to provide a complete and satisfactory service visit every time. We encourage you to contact our Service Manager Geoff and our Body Shop Manager Martin with your concerns regarding both services performed at (519) 473-1215. We look forward to hearing from you soon. Regards, Oxford Dodge Client Services
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View Profileservice was very good
August 09, 2017
however I was charged a lot of labor for installing calipers even though I paid for rotors and pads I believe that to be double billing Jim milliken
Written By: THOMAS
Thanks for taking time to provide a review. We would like to discuss any discrepancy when it comes to billing by inviting you to contact our Service Manager Geoff directly at (519) 473-1215 Ext 245. He would be more than happy to provide transparency regarding the bill on your last visit. Hope to hear from you soon! Regards, Oxford Dodge Client Services
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View ProfileWrong Name, Wrong Phone Number on file.
August 08, 2017
after purchasing an $82,000 truck i'd be happy to provide my feedback, just as soon as you can take the time to get my name right. My phone number wasn't right with the account either when I called to schedule my 1st appointment. Starting to feel like I was more of a commission check for a sales guy then an actual appreciated customer.
Written By: MICHALE
Hello Michael, My name is Robert Irvine and I am the new client services manager here at Oxford Dodge. I sincerely apologize for this mistake and want to ensure you that every customer here is valued. To ensure that our records are accurate I invite you to contact me directly at (519) 473-1215 Ext 300 at your convenience or when scheduling your next visit to us. Once again, please accept our apologies and I look forward to hearing from you in the near future. Robert Irvine Oxford Dodge Client Services
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August 06, 2017
Deborah Beauchamp is great! I was in three times over the last two years, trying to find something that fit and caught my eye. Finally, one day last March, I went in to see her again and she just looked at me and said "I know what you'll like" and proceeded to show me a black Fiat 500X Pop. After a test drive I fell in Love! This is the exact car I needed and wanted! 1.4l Turbocharged 6-speed manual gearbox. Fun to drive, lots of power, tones of room, comfortable and quiet but you can still hear the engine growl. Thanks Oxford Dodge and Deb Beauchamp for turning my dreams into reality!
Written By: Harris C
Excellent Service. Thanks Mike.
August 03, 2017
Mike Summerfield described the service to be done. It was done in a convenient time. Transportation was excellent to and from the service centre..
Written By: JACK
Thanks for taking time out of your day to review us Jack. We certainly appreciate the feedback. We always strive to maintain a professional service while keeping our customer's costly time in mind. We look forward to your next visit. Regards, Oxford Dodge Client Services
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