Oxford Dodge Chrysler (1992) Ltd.
1249 Hyde Park Rd. , London, ON, N6H 5K6
Member since March 20, 2014
1249 Hyde Park Rd. London ON N6H 5K6Overall Score
Oxford Dodge Chrysler (1992) Ltd.2596 Reviews
2490Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
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August 20, 2017
Written By: Shawne N
Enjoyable salesmen.... not super impressed with vehicle :(
August 19, 2017
Brakes squeak quite loudly... Neither key fob works Appears to have been in an accident and possibly not reported, as front bumper is broken Back tail light is broken as well... Haven't even had vehicle for 2 weeks
Written By: ASHLEY
Thanks for the review Ashley. We of course strive to have every customer satisfied with their purchase. We would recommend that you contact your salesperson or contact our sales department so we can discuss any issues you may have with your purchase. We look forward to hearing from you shortly. Regards, Oxford Dodge Client Services
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August 19, 2017
We are disappointed in our customer experience for the second time now after choosing to have some major car maintenance done at Oxford Dodge (even though we were quoted less elsewhere). We encountered lack of communication and failure to follow instructions by our service advisor, and were charged for work we did not agree upon and which was not necessary until our vehicle was already being worked on by technicians. Very disappointing. Our vehicle needs more maintenance before we resell it this fall, and we hesitate to give more business to your company because of these poor experiences.
Written By: Stephanie M
Oily finger prints
August 19, 2017
I had my oil changed this week and I found a lot of oil finger prints on the door and door handle
Written By: Mahmoud
Hello Mahmoud. We are sorry that you had this issue. Please accept a complimentary car wash from us anytime you would like to bring your vehicle in. Regards, Oxford Dodge Client Services
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View ProfileGood but still waiting for the windshield wiper parts that were a recall.
August 18, 2017
It was fine. As mentioned above, I'm still waiting for the recall parts for the wiper problem to be fixed.
Written By: LESLIE
Thanks for your review Leslie! We have checked with the service department and can confirm that we can perform the recall work on your vehicle. Please call us at (519) 473-1215 to schedule a convenient time for you to come and have this taken care of. Regards, Oxford Dodge Client Services
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View ProfileVery disappointed in both timeliness of appointment and Customer service
August 18, 2017
Our Van is our only means to transport our three young kids. We made an appointment to get our door fixed on a day that it wouldn't be needed for daycare drop offs. The appointment was for 7:30 am. At about 4:00 that afternoon we get a phone call that they just got to it and they will need to keep it over night as a part is on its way. I said that isn't possible as we need it in the morning to get children to daycare before work. Mike then seemed to get angry and told me to hold. Then came back and said we can take our van but need to bring it back in by 7:30 the next morning. I said it isn't possible since the daycare doesn't open until 8. Again he seemed angry. My husband had questions about if it was covered under warranty when he picked it up, but was told to talk to Mike as he is in at 7:30 the next morning. My husband called at 7:45 in the morning and was told that Mike didn't come in until later. It ended up we couldn't bring it back in until the following Tuesday because of unforeseen circumstances, and again when my husband talked to Mike about this he was ticked off. We don`t understand why if we made a 7:30am appointment it wasn't even looked at until 8 hrs later, why weren't we informed there was many vehicles ahead of ours and they may not get to it?We called a week ahead to make this appointment then get attitude because we cant accommodate the dealerships schedule. Not happy with this service and will be taking our vehicle elsewhere from now on.
Written By: MARKO
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View ProfileOil and Filter Change
August 18, 2017
Used quick lube. Fast and friendly service and appreciated car wash. Only downside was that engine light came after taking the car home within 10km. Was told it was probably loose gas cap and to drive for a day to see if it goes off. Didn't get gas that day. OIl change was day before yesterday.
Written By: MARTIN
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View ProfileQuickest oil change ever, great service
August 18, 2017
The service at the express oil change bay was fantastic. I didn t have to wait in line and was out in 20 minutes. Plus they ran the car through the car wash nice bonus.
Written By: LESLIE
Thanks for the review Leslie! We look forward to providing the same timely servicing on your next visit. Oxford Dodge Client Services
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View ProfileManager of quick service oil change and his staff were exceptionally pleasant on explaining the service carried out
August 18, 2017
Long time Oxford Dodge customer, and the service continues to date. Your service department is the best, and I rather look forward to my scheduled oil/filter follow up
Written By: MAUREEN
Hello Maureen! The feeling is mutual and we look forward to seeing you again for service too!
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August 15, 2017
Written By: Gerald P
