Oxford Dodge Chrysler (1992) Ltd.
1249 Hyde Park Rd. , London, ON, N6H 5K6
Member since March 20, 2014
1249 Hyde Park Rd. London ON N6H 5K6Overall Score
Oxford Dodge Chrysler (1992) Ltd.2596 Reviews
2490Review Ratings Breakdown
Consumer Reviews
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Used Ram 1500 Purchase
August 03, 2017
I recently purchased a used Ram 1500 from Oxford Dodge. Yasser Yassine was my salesperson. He was an absolute pleasure to deal with. I recommend that anyone looking to buy or lease a vehicle from Oxford Dodge should ask to work with him. He was extremely helpful in answering all of my questions, was very trustworthy, and he was not pushy in the least. The whole experience was extremely positive - something I certainly was not expecting. Thank you, Yasser.
Written By: Andy
Thanks for the Review Andy! We will let Yasser know about your positive review. When customers purchase any vehicle they have questions and our staff here at Oxford Dodge are more than happy to provide answers and take the time to ensure that you are making the right decision when purchasing from us. We look forward to providing you a positive experience when you come in to service your Ram 1500 in the future as well. Regards, Client Services
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August 02, 2017
Air bag senor on a Dodge caravan kept coming on so broght it in to have it fixed and 2 weeks later stared acting up again. Broght it back in and was told it was just resetting itself, well now the air bag icon is lit up again. I can't say anything about their sales dept but the service dept is clueless.
Written By: David M
Other than a slight misunderstanding about the price, the service was done in a professional, courteous and timely manner.
August 01, 2017
My 2008 Dodge Sebring lost a wheel when the right front wheel studs snapped off. This had happened about 2 months previous on the left front wheel, so I was very concerned about why this was happening. The Service Manager and I could not pinpoint a cause, so the dealership repaired the damage at no cost to me. The only concern was with the cost of replacing the rear studs and nuts, as suggested by the Service Manager, to prevent the same problem there. The issue was resolved to my satisfaction, and I commend all the Service staff for their courteousy and expertise. We were fortunate and I only hope they can find the problem before a bad accident results in serious personal injury.
Written By: STEPHEN
Thank you Stephen for taking time to review your last visit with us. In this case,it looks like together the right decision was made keeping your safety in mind. We are happy to hear that aside from concern with the price, we were able to meet your service expectations. Although we don't have much to go on with regards to pricing, we encourage you to give us a call at (519) 473-1215 to discuss the pricing breakdown. Regards, Oxford Dodge client services
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View Profilefinding a truck
August 01, 2017
could not find pricing on the trucks or cars, your signs say mark down and there nothing there markdown. im looking for a new truck 25000, to 35000 and if i find i will be buying a new car as well. I bought my mini van from you and you lie and treated me like crap. i love driving my dodge but i think its time to find someone else. + note service guys are great. friendly and really helpfully.
Written By: SCOTT
Hello Scott. My name is Robert Irvine and I am the new Business Development Manager here at Oxford Dodge. First off, I would like to thank you for taking time to write a review. I want to start off by saying I am sorry you had a less than stellar experience and would love to get more details in an attempt to make things right and invite you to call me directly at (519) 473-1215 EXT 300. I hope to hear from you soon and even if you do decide to look elsewhere for your next purchase I hope you find the right vehicle that fits all of your needs and wants. Sincerely, Robert Irvine
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View ProfileAmazing service
August 01, 2017
Buffed out scratch on my truck, oil change. Amazing service and amazing staff! Will recommend anyone to Oxford Dodge! Thanks again for taking such good care of me and my jeep
Written By: MICHELLE
Thanks for the review Michelle! Great to hear we met your expectations and hope to do so on your future visits as well. Regards, Oxford Dodge Client Services
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View ProfileDisappointed
August 01, 2017
I am very disappointed in the service we received. I left it for oil and lube and asked to have the radio checked and the tailgate which is blistered looked at. They looked at the items listed but did it do the oil change. Then the next day I get an email reminder my oil change is due! Also used a loaner car, which we were not told there was fee involved , not that I mind the small fee but be upfront about it! Now we are still waiting to hear back about the tailgate. I am disappointed as when we bought the truck I was delighted with the service we received so I assumed it would continue.
Written By: D
thank you for taking the time to complete the survey and I am sorry to see that we did not complete all the required service. we will be more than happy to get the oil service completed for you at your convenience and I will private message you. at this moment we have still not received the approval on the lift gate but we will be in contact as soon as we get a response.
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View Profilestarting issues
July 30, 2017
professional and done in record time, - did not charge for issues that my Fiat did not require and finished by washing my car. Thank you.
Written By: KARLA
Great to hear from you Karla! We of course only recommend services required and charges as such. We are happy to provide the courtesy car wash. See you next time!
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View Profilereplace molding
July 28, 2017
fair price, honest labor charge done quickly and very helpful. nice staff to deal with . part was ordered and received quickly and appointment was set up quickly as well.
Written By: Dennis
Awesome to hear this from you Dennis! We are glad you had helpful experience with us! We look forward to seeing you again.
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View ProfilePretty good
July 27, 2017
The service staff and quick lube techs did a vey good job and the work was completed when promised. Good job! Communication was good too
Written By: KELLEY
Awesome to hear this from you Kelley! We hope to meet these expectations every time you visit with us. See you next time!
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View Profilenot the best oil change i have ever had
July 27, 2017
forgot to tighten the oil filter after an oil change. the van was running on no oil. The van hasn't seemed right since. I am not sure how much damage if any is on the engine. Think i will make a service apt after another week of driving. I am hoping for the best but expecting the worst. I have always had great experience at the dealer in the past. I hope i have not been too negative. All the Best Dan Dias 226-376-7135
Written By: NATASHA
hi Dan I apologise for the trouble with the oil filter cap. I did have the vehicle inspected by our experienced engine technician however I understand your concern and I would be more than happy to have the vehicle inspected again for peace of mind. I will email you directly. Geoff
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