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Bank Street Kia

2559 Bank St , Ottawa, ON, K1T 1P1

Member since May 21, 2015

2559 Bank St Ottawa ON K1T 1P1

Overall Score

4.4

Bank Street Kia

1409 Reviews

233
Bank Street Kia

Review Ratings Breakdown

Consumer Reviews

*Showing a selection of the total reviews available from Google.

*Showing a selection of the total reviews available from Facebook.

Bank Street Kia Bank Street Kia
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August 24, 2023

I was in search of buying a pre owned car specially a Chrysler 300. I came across a great car at Bank Street KIA and inquired about details. I was given exceptional response by the staff there and I did a test drive and the car was in great shape and making the purchase decision was very easy. Mo Sabra, Ralph and Hussain showed extremely positive customer service and I picked up the car in great shape. Thank you Bank Street KIA team.

Written By: LalithSam

Bank Street Kia responded on August 26, 2023

We are always grateful for the positive reviews and it’s worth sharing. We aim to continually provide excellent service and make your vehicle buying experience an awesome one.

Bank Street Kia Bank Street Kia
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August 23, 2023

Thanks Kingsley and Ralph for getting my car quickly. Make sure you go see Kingsley for all your car shopping needs, he is honest, knowledgeable and patient, by far the best in the business!

Written By: Ras

Bank Street Kia responded on August 25, 2023

Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.

Bank Street Kia Bank Street Kia
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August 23, 2023

Had the pleasure of working with Hussein who's dedicated to timeliness and his clear and concise communication. Whole experience was smooth and stress free.

Written By: Chao T

Bank Street Kia responded on August 25, 2023

Thank you for sharing your experience. We appreciate the 5 Star review.

Bank Street Kia Bank Street Kia
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August 19, 2023

I had posted my car on Marketplace and got a message from Hussein. I went and show him my car and got a reasonable price for it! Dealing with him was easy, fast and efficient!

Written By: Marc-André G

Bank Street Kia responded on August 22, 2023

Thank you, Marc-Andre. We appreciate your feedback and the 5 STAR review!

Bank Street Kia Bank Street Kia
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August 18, 2023

Finance Manager, Sunny and Sales Rep, Connor Allan were both fantastic to work with. I'm a single woman who was shopping on my own and I felt that I was treated respectfully, no pressure. Connor was like a good friend looking out for details I may not have thought of. If asked a question that they did not know the answer to, they went and asked. Excellent service, professional, friendly, likeable.

Written By: Anita R

Bank Street Kia responded on August 22, 2023

Thank you, Anita. We appreciate your feedback and the 5 STAR review!

Bank Street Kia Bank Street Kia
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August 18, 2023

Bought my first car here and had a great experience. Younes was very helpful and went out of his way to find the perfect car for me. The rest of the team were all friendly and helped me every step of the way with this big milestone. Overall it was a smooth experience and I’m very happy with my new car!

Written By: Jasmine D

Bank Street Kia responded on August 22, 2023

Congratulations on your new vehicle! Thank you for taking the time to write about your experience. It is wonderful to hear that Bank Street Kia was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

Bank Street Kia Bank Street Kia
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August 14, 2023

Connor Allan was the honest, thoughtful and personable sales rep I worked with to buy my 2023 Sportage. I told Connor I get overwhelmed easily due to some recent losses in my life and he understood immediately. He felt like a friend rather than a sales person. He helped me find the right model for my life but also gave me options I wasn’t aware of all in a way that didn’t make me feel like I was being pressured or taken advantage of. Connor followed up with personal texts to ensure I loved my vehicle after pick up. Most of all I appreciated his humour and as a result, I will never buy another vehicle from anywhere else. Cynthia Carswell

Written By: Cynthia C

Bank Street Kia responded on August 16, 2023

We are always grateful for the positive reviews and it’s worth sharing. We aim to continually provide excellent service and make your vehicle buying experience an awesome one.

Bank Street Kia Bank Street Kia
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August 04, 2023

Kingsley and the team were fantastic. They helped us buy our first PHEV vehicle. They were knowledgeable and friendly, no pressure from the sales team but they answered all of my questions. Would recommend as a woman as a friendly space.

Written By: Keeley C

Bank Street Kia responded on August 09, 2023

We are always grateful for the positive reviews and it’s worth sharing. We aim to continually provide excellent service and make your vehicle buying experience an awesome one.

Bank Street Kia Bank Street Kia
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August 04, 2023

One of the most unprofessional dealerships I’ve dealt with. Unless you have cash to spend that day, they will push you out the door.

Written By: Brandon M

Bank Street Kia responded on August 09, 2023

Hi Brandon, we sincerely apologize for any inconvenience you may have experienced with us that leads to this rating. We would like to rectify any problems you had. Please connect with our customer service department customerservice@dilawricanada.com so that we can formally assist you.

Bank Street Kia Bank Street Kia
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August 04, 2023

Thanks Kingsley for getting our car. He’s the best!

Written By: Chelsea T

Bank Street Kia responded on August 09, 2023

Thank you, Chelsea. We appreciate your feedback and the 5 STAR review!

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