2559 Bank St , Ottawa, ON, K1T 1P1
Member since May 21, 2015
2559 Bank St Ottawa ON K1T 1P11412 Reviews
233*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
July 31, 2023
Kingsley, all I can say is thank you, without you and your amazing team I wouldn’t have gotten my car. Bank street KIA gave me a timeline and it was followed to the T! Kingsley was very informative, honest and paid great attention to detail. Big thanks to Ralph too. Make sure you find Kingsley if you need your next vehicle, he will surely never disappoint you.
Written By: Dorianek 2
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
July 31, 2023
I bought my first car from Bank street Kia, it a used car. Hussein was my sales representative. He was extremely knowledgeable, not pushy and allowed us to check out the car fully without pressuring us. They ended up changing the breaks for me and when I went to pick up the car they noticed a crack in windshield, he notified the manager immediately and ordered me a new one to be put in as soon as possible. When I picked up the car, it was completely clean and they even changed the oil. All the employees were very professional and super nice to deal with. I would 100 percent recommend this place, especially if you’re buying your first car or a used car. Thanks Hussein and Thanks Bank street Kia you guys were amazing!!
Written By: Lauryn L
Congratulations on your new vehicle! Thank you for taking the time to write about your experience. It is wonderful to hear that Bank Street Kia was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.
July 27, 2023
Great job demonstrating all the numerous features. Especially the new safety features. Very nice to have my phone paied from the get go. Well done. Thank you Robert
Written By: Robert R
We are happy to see that you have a 5-star experience with us. Thanks for sharing.
July 26, 2023
Wow, the service at Bank Street Kia was amazing. My friend and I felt at home from the start with the dealer Younes (aka Mr. Jordan). He was so patient, professional and kind. The staff from the front desk administrator to the sales rep Sunny went above and beyond to help me transition to my RAV4 and do the trade with my old vehicle. Thanks again Bank Street Kia!!
Written By: Wendy G
Thank you for sharing your experience. We appreciate the 5 Star review.
July 25, 2023
Bought our car here and were very disappointed. The service was quite shoddy and unprofessional. We had to pay over $700 for them to prep our car and have it ready for when we picked it up. But the car was not ready as promised when we arrived at our appointed time. After waiting several hours we gave up and took the car even though it was not properly cleaned or fully charged. All we got were excuses, never a real apology or any attempt to make things better. My sister bought her car from Kia Aylmer and raves about the great experience she had. They even gave her a car care package! All we got were excuses...
Written By: J C
Hi J Coldwell, we sincerely apologize for any inconvenience you may have experienced with us that leads to this rating. We would like to rectify any problems you had. Please connect with our customer service department customerservice@dilawricanada.com so that we can formally assist you.
July 21, 2023
I dealt with Kingsley as my sales agent. Very informative,patient and understanding. I recommend him for your vehicle needs
Written By: Troy G
Thank you so much for sharing your experience with us. We hope to see you again soon.
July 05, 2023
Thanks Connor for the great services . And thanks kingsley for showing me the car . Come to see these guys if you want your dream car their service are the best!!
Written By: wilnest d
Thank you, Wilnest. We appreciate your feedback and the 5 STAR review!
June 29, 2023
My experience dealing with Bank St Kia has been a real pleasure. Sales rep Michael Kingsley was very kind and patient to work with. I had spoke with Michael 2 weeks prior to getting our vehicle and was told there was no inventory left at that time. Michael went out of his way to follow up with me to let me know a 2024 Kia Carnival LX+ in white had just arrived on the lot. Needless to say we jumped on it!..Finance MGR. Sunny was easy to deal with and had me setup with financing in no time. Great job Bank St. Kia, keep it up 👍 Adrian
Written By: Adrian R
We are always grateful for the positive reviews and it’s worth sharing. We aim to continually provide excellent service and make your vehicle buying experience an awesome one.
June 28, 2023
Good service, very nicev staff and professional. , kingsley and Ralph went above and broyond to deliver the car in timely manner. Thanks Kia Bank street.
Written By: Plamedi L
Thank you, Plamedi. We appreciate your feedback and the 5 STAR review!