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Bank Street Kia

2559 Bank St , Ottawa, ON, K1T 1P1

Member since May 21, 2015

2559 Bank St Ottawa ON K1T 1P1

Overall Score

4.4

Bank Street Kia

1412 Reviews

233
Bank Street Kia

Review Ratings Breakdown

Consumer Reviews

*Showing a selection of the total reviews available from Google.

*Showing a selection of the total reviews available from Facebook.

Bank Street Kia Bank Street Kia
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June 12, 2023

We bought a 2023 Carnival a month ago, our sales person M Kingsley was outstanding. So personable and easy going! He had the experience great. We had to take it in for a quick service and he personally drove us to Tim Hortons. 100/100 recommendation on him! As well as Moe and Ralph. Great guys!

Written By: Hanna v

Bank Street Kia responded on June 13, 2023

Congratulations on your new vehicle, Hanna! We are happy to know about your awesome experience of purchasing your new car with us. Thanks for the 5-star review! We hope to see you again soon.

Bank Street Kia Bank Street Kia
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June 10, 2023

Great service at bank Kia , thanks Kingsley and talc they made this process go real smooth

Written By: Malek M

Bank Street Kia responded on June 13, 2023

Thank you, Malek. We appreciate your feedback!

Bank Street Kia Bank Street Kia
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June 05, 2023

Written By: Christopher L

Bank Street Kia Bank Street Kia
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June 02, 2023

This is the place to go! I just finished picking up my 4th vehicle from Bank Street Kia. The entire sales team are simply a pleasure to work with. I have been coming here now for 10+ years and you just can’t go wrong. I also can’t forget the service department (Leo & Danny) always take great care of me. Again, thank you Bank Street Kia (specifically Moe S, Sunny, Moe A, and Mike) for the experience with my most recent purchase!

Written By: Dwayne R

Bank Street Kia responded on June 06, 2023

We are always grateful for the positive reviews and it’s worth sharing. We aim to continually provide excellent service and make your vehicle buying experience an awesome one.

Bank Street Kia Bank Street Kia
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May 29, 2023

What a fantastic dealership to work with. Test drove the vehicle on the Thursday and drove it home the following Tuesday. It would have been sooner if not for the holiday weekend. Mike took us on a test drive and explained every feature and option in the vehicle which was invaluable. The financing process was seemless. Highly recommend this group. So happy with our new vehicle.

Written By: Jason R

Bank Street Kia responded on May 31, 2023

We are always grateful for the positive reviews and it’s worth sharing. We aim to continually provide excellent service and make your vehicle buying experience an awesome one.

Bank Street Kia Bank Street Kia
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May 25, 2023

Be careful when buying cars from here. I also highly recommend to get a warranty when buying a car from them.

Written By: Yazeed

Bank Street Kia responded on May 27, 2023

Hi Yazeed, we sincerely apologize for any inconvenience you may have experienced with us that leads to this rating. We would like to rectify any problems you had. Please connect with our customer service department customerservice@dilawricanada.com so that we can formally assist you.

Bank Street Kia Bank Street Kia
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May 21, 2023

(Translated by Google) I was looking for a car with somewhat complex specifications and the salesman who served us helped us by answering our questions although in the end we did not continue with them. Thank you for this excellent service (Original) Je cherchais une voiture avec des spécificité un peu complexe et le vendeur qui nous à servi nous à aidé en répondant à nos questions malgré que au final nous n'avons pas poursuivi avec eux. Merci pour cet excellent service

Written By: MariePuce

Bank Street Kia responded on May 24, 2023

We are happy to see that you have a 5-star experience with us. Thanks for sharing.

Bank Street Kia Bank Street Kia
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May 18, 2023

We had a great experience with everyone at Kia bank Street Ayoub and Sunny thanks for all your help in getting us into our new car

Written By: Francesca C

Bank Street Kia responded on May 20, 2023

Congratulations on your new vehicle! We are happy to know about your awesome experience of purchasing your new car with us. Thanks for the 5-star review! We hope to see you again soon.

Bank Street Kia Bank Street Kia
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May 17, 2023

Every time I had service done I received my vehicle back in even worse shape... multiple times. They overcharge like crazy, quoted me $550 to install $60 worth of cables, turns out it's a 20-40 minute job so yea this location will bleed you dry. They also deceive customers regarding the status of tires when they get taken off, apparently mine were fine going into storage but came out and guess what, they were toast! Not to mention when someone reached out to me to address this they said reply to the email which was undeliverable and the direct number was not a direct number so thanks for nothing I guess.

Written By: Erkki A

Bank Street Kia responded on May 18, 2023

Hi Erkki, we sincerely apologize for any inconvenience you may have experienced with us that leads to this rating. We would like to rectify any problems you had. Please connect with our customer service department customerservice@dilawricanada.com so that we can formally assist you.

Bank Street Kia Bank Street Kia
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May 16, 2023

I had an exceptionally warm client service right from my Initial conversation with Ziad from the sales team, right through to the finance officer Sunny. It was a very seemless and fast process with these two gentlemen to acquire my 2023 Kia Sportage. Thumbs up to you guys.

Written By: Derrick A

Bank Street Kia responded on May 18, 2023

We are always grateful for the positive reviews and it’s worth sharing. We aim to continually provide excellent service and make your vehicle buying experience an awesome one.

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