Roy Nichols Motors Ltd
2728 Courtice Rd , Courtice, ON, L1E2M7
Member since March 07, 2014
2728 Courtice Rd Courtice ON L1E2M7Overall Score
Roy Nichols Motors Ltd1404 Reviews
241Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
May 04, 2023
Great service and great shuttle driver 👍
Written By: Joe A
April 29, 2023
Written By: Paula N
April 28, 2023
The sales manager Eric is unprofessional and extremely usless and lazy. Does not want to do his job at all and just cuts you off mid sentence and gives attitude and rude comments. I would recommend going elsewhere for your vehicle and dealing with someone professional. Again the SALES MANAGER ERIC is extremely unprofessional and has no care for you at all. Just another sale to him. AVOID THIS PLACE!!!
Written By: S R
I am sorry to hear about your recent experience. It's unfortunate and surprising that your experience with Eric was unsatisfactory. Please contact me directly and I will ensure you receive the assistance you need in a timely and respectful manner. Thank you for your feedback. Sincerely, Karen (Marketing Manager) karen@roynicholsmotors.com
April 28, 2023
If I could give 0 stars I would. I am so disappointed. Horrible customer service. I have been trying to buy out my lease. I have been given conflicting information. i have been told someone will call me back, and then no one calls me back. I have asked to book an appoint 5 times- and no one will help me book an appointment or secure a time. Today I called and asked to speak to the sales Manager to help me, because its been two weeks of back and forth, and my lease is up in 6 days. I did not use rude language whatsoever, I was expressing my concerns, to a Manager (I am also a Manager at my job, and it is our job to listen to and address customer concerns) and he straight up told me he has zero obligation to help me and I should go somewhere else. This man cut me off several times while I was calmly talking, and made me feel so small. I'm digusted and SO upset. Horrible horrible customer service.
Written By: Samantha M
I am sorry to hear about your recent experience here at Roy Nichols Motors. If you are willing to give us a second chance I will see to it personally that you are taken care of in a timely and respectful manner. Please contact me directly asap. Thank you for your feedback. Sincerely, Karen (Marketing Manager) karen@roynicholsmotors.com
April 25, 2023
Great service
Written By: grant w
April 24, 2023
I would recommend Roy Nicols Motors in a heart beat.
Written By: Stephanie R
April 24, 2023
Written By: Sandra B
April 23, 2023
Great service. Was served in a timely fashion.
Written By: DEBRA C
April 22, 2023
They bent over backwards to ensure that my work was done quickly as I need my car for an appointment. Even though they were very busy they took my car in first. Excellent customer service.
Written By: Jackie S
April 20, 2023
Caring people. Inside workers neat and efficient. Service man fixed the problem.
Written By: Robert J
