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South Trail Chrysler

6103 - 130th Avenue SE , Calgary, AB, T2Z 5E1

Member since January 10, 2018

6103 - 130th Avenue SE Calgary AB T2Z 5E1

Overall Score

4.5

South Trail Chrysler

3011 Reviews

517
South Trail Chrysler

Review Ratings Breakdown

Consumer Reviews

*Showing a selection of the total reviews available from Google.

*Showing a selection of the total reviews available from Facebook.

South Trail Chrysler South Trail Chrysler

Car detailing

March 28, 2018

This was my first time going to your dealership and when I pulled my car in I was unsure of where to go. I stood in front of an older woman’s desk for 5 minutes without even a nod. I finally asked another girl for help and even though she was in the middle of paperwork she pushed that aside and helped. She was amazing and the shuttle driver was also amazing. However... this is the first time I’ve ever had my car detailed. I thought I’d splurge and have it cleaned by a professional. I only got the silver package because my Jeep is only a year old and not that dirty. What a waste of money!!!! The floor mats still had mud on them, crumbs in the door, steering wheel definitely wasn’t wiped. It looked like someone was in a serious rush and did a HORRIBLE job! I’m very disappointed!

Written By: KIM

South Trail Chrysler responded on March 29, 2018

Kim, We are sorry to hear about your experience with our dealership. I can assure you that it was not our intention to disappoint or frustrate you. We would appreciate the opportunity to speak with you regarding this matter so we can better understand the issue at hand and we can work toward a resolution. Please email us at wecare@stchrysler.com.

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South Trail Chrysler South Trail Chrysler
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March 28, 2018

Always friendly, speedy and decently priced. Great coffee as well!

Written By: Justin N

South Trail Chrysler responded on December 11, 2020

Thanks for the great review Justin!

South Trail Chrysler South Trail Chrysler

Professional and effectively completed with friendly people

March 28, 2018

The sales was professional and friendly with very good knowledge of the vehicle and options. Working through the process of purchasing right through to delivery was effective and efficient.

Written By: Troy

South Trail Chrysler responded on March 28, 2018

Thanks for the great review Troy!

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South Trail Chrysler South Trail Chrysler
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March 28, 2018

Written By: T M

South Trail Chrysler responded on December 11, 2020

Thanks for the great review! Please come visit us if you need anything else, be it service or sales.

South Trail Chrysler South Trail Chrysler

Quality customer service from Tony

March 28, 2018

Although I didn't get what I wanted, was happy enough with the service provided. Hoping to be back at the end of the year to trade up.

Written By: John

South Trail Chrysler responded on April 02, 2018

Thanks for the review John! We would love to get you back in to find the perfect vehicle for you!

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South Trail Chrysler South Trail Chrysler

Why make appts

March 27, 2018

Why make an appt if you won't have the guys to fix it. Now I have to waste another day to bring my vehicle back to fix your mistakes in the first place. Unimpressed.

Written By: DEANNA

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South Trail Chrysler South Trail Chrysler
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March 27, 2018

Written By: Rachel L

South Trail Chrysler responded on December 11, 2020

Rachel, thank you for this amazing rating! Please let us know if there is anything else that we can assist you with in the future!

South Trail Chrysler South Trail Chrysler
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March 27, 2018

Written By: Rachel L

South Trail Chrysler responded on December 15, 2020

Rachel, thank you for this amazing rating! Please let us know if there is anything else that we can assist you with in the future!

South Trail Chrysler South Trail Chrysler
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March 27, 2018

The hubby was looking to trade in our CUSTOM 2008 Ram Laramie Mega. We were looking for a straight across deal. Without even look at our truck they offered us a vehicle that was above the price we where expecting to get for our vehicle! As flattering as that was, something didn’t add up. Sure enough, I checked out their site and the vehicle they wanted to straight across trade us was $10,000 below what they offer us. I met my hubby at the dealer and we called them out. They did apologize for the, apparent mistake. We brushed it off and had a look at the vehicle they wanted to offer. It was completely abuse, and had cigarette buns in the seats!! It was a complete slap in the face that they expected us to trade our Laramie Mega Cab for this rundown base model. They even tried throwing cash at us if we took it. Such a scummy dealership. Take our advice go elsewhere!! Found an amazing deal at another local dodge dealer and didn’t feel like we where trading down.

Written By: Megan G

South Trail Chrysler South Trail Chrysler
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March 27, 2018

What a fabulous experience. Can't say I've ever been anywhere that I've felt so unpressured into purchasing a vehicle & respected Thank you Tony you were a complete Star 🌟🌟🌟

Written By: Nicci J

South Trail Chrysler responded on December 11, 2020

Nicci, we appreciate you taking the time to share your feedback with us! We work hard to make sure our guests have an unforgettable experience. We will be sure to pass along your kind words to the team and we look forward to seeing you again.

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