1325 St. Laurent Blvd. , Ottawa, ON, K1G0Z7
Member since April 16, 2015
1325 St. Laurent Blvd. Ottawa ON K1G0Z71326 Reviews
276*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
March 04, 2022
Abboud and the entire team at Bytek were very friendly and helpful. Having gone to a few other dealerships looking for a new car, I can sincerely say that the team at VW made the biggest effort help me find something that worked for me.
Written By: Izabel C
Hi Izabel, thank you for your review. We're so happy we were able to help you with your new Volkswagen!
March 01, 2022
Best experience I've had at a dealership. I don't know much about cars but Dilhan made it feel very easy for me. He answered any questions I had at any time of day. Definitely will be recommending him to all my friends and family! :)
Written By: Ruthie A
Hi Ruthie, thank you for much for leaving a review. We're so glad Dilhan was able to help you in your car buying experience and we appreciate your continued support!
March 01, 2022
I purchased a CPO 2018 golf GTI last summer and so far no major issues after 15k km. The sales and financing team are good. JD is very personable. Honestly, I think I could've gotten a better deal but I suck at negotiating and it was peak COVID at the time (prices are even MORE insane now). They did do my 60k km maintenance which was nice. Where this place really shines is their service department. I've been there several times but you can tell these guys actually care about the customer and their vehicle. The biggest issue I've had with the car was an improperly tightened brake caliper which eventually detached itself. However, they replaced the caliper which got scratched and repaired scratches to my wheel. Also, the plastic on my dash decided to randomly crack one day and surprisingly they managed to have it replaced under warranty (when it usually isn't). The service manager and everyone there are great. No complaints there!
Written By: Maurice L
Hi Maurice, we're so glad you're enjoying your GTI and we were able to service your vehicle. If there is anything we can improve on in the future to be a 5-star dealership, we would love your feedback. Thank you!
February 20, 2022
Great customer service! I've purchased my last 2 vehicles from them and plan to return for my next when needed.
Written By: Eric G
Hi Eric, thank you for your constant support of Bytek VW!
February 16, 2022
Literally the worst. My horn was fine when taking it in for a different issue. When it came out, the horn didn't work and all staff tried to tell me I had reported a problem with the horn. I didn't, at all. Discussions directly with the manager went absolutely nowhere and was once again told that it was my fault the horn is broken. Avoid at all costs. Update: a better, more reputable place checked out the car and fixed the issue Bytek caused, and couldn't later figure out. The steering wheel buttons needed to be replaced. They could not figure this out after 3 different appointments. Also the manager reached out about a year ago, after they saw this review, said they had a solution and to call them. They never picked up, or returned any of my calls or texts.
Written By: Sean W
Hi Sean, thank you for your review and for taking the time to share your experience with us. We value your feedback as we are continuously striving to improve our services and customer support.
February 07, 2022
Fantastic first VW experience! Tim and Lesley did a wonderful job getting the deal done on our new Atlas and Tim even remembered that my son wanted a new car too :). If you're in the market for a family vehicle we highly recommend the Atlas as the roomiest / most comfortable family vehicle on the market. We are thrilled with our purchase!
Written By: Kimberly S
Hi Kimberly, thank you for leaving us a review! We're glad we were able to make your car buying experience as easy as possible. Enjoy your new Atlas!