Oxford Dodge Chrysler (1992) Ltd.
1249 Hyde Park Rd. , London, ON, N6H 5K6
Member since March 20, 2014
1249 Hyde Park Rd. London ON N6H 5K6Overall Score
Oxford Dodge Chrysler (1992) Ltd.2596 Reviews
2490Review Ratings Breakdown
Consumer Reviews
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the service was excellent thank you
June 07, 2017
I had an oil change and they also washed my vehicle. The staff was pleasant and professional. Thank you very much.
Written By: JOHN
Thank you for using our Express Quick Lube!
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View ProfileGrease front end
June 07, 2017
I recentley had to replace sway bar links and ball joints in the front end of my truck because they have not been being greased during my visits. When I asked your team about it they said they don't normally do it on newer vehicles because there are no fittings. Mine does have fittings and taking a couple minutes to inspect they should have seen that. I am hoping now that the problem has been brought to their attention they will continue to grease in future. I am bringing this up so it doesn't happen to someone else in future. That was alot of money spent that coild have easily been avoided.
Written By: MATT
Hi Matt thank you for feedback, I have made note on four file that it has the fittings so we can service them on your next visit.
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View ProfileCouldn't fix my car problem
June 07, 2017
My tire sensor light was on and they couldn't figure out how to fix it. I will be back to give them another try
Written By: LINDA
hi Linda sorry for the troubles on the resetting of the light. I should be able to resolve this for and will be in direct contact tomorrow.
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View ProfileStill no car proof after asking 3 times. A.ns snow tires that may have been with car is a no after 3 weeks of pretty sure it came with a set
June 03, 2017
When I first inquired todd say pretty sure car came with aet of snow tires. After 3weeks finaly got anawer saying it never. 2. Minor repairs were to be done and a loaner car was to used. It was not a loaner it was a rental. 3. Asked for car proof or car history none has been received as of yet. 1 of minor repair was passenger window as when it winds down it scratc the window. It still sratches window aftwr supposedly was fuxed. So very unhappy
Written By: Kenneth
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Disappointing because I had booked the appointments for specific work to be preformed and it was not even started.
June 01, 2017
I expected the work to be completed because I had made specific appointments stating specific work that was required. Neither of the items were done, and a second appointment was required.
Written By: KELLEY
Kelley I feel that we could have done a better job clarifying the process involved to resolve the seat concern as it can take longer that desired. I know that there was a mix up regarding a dent that needed to be repaired as well. I understand both issues are resolved now but do not hesitate to contact Geoff directly if there are any further concerns.
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View Profilequick service
May 31, 2017
went to .fast lane. quick service. very polite. When they were all finished they went and washed my vehicle even when it was clean.
Written By: GARY
Thanks for stopping by and using our Quick Lube!
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View ProfileAccommodating scheduling for service Dept and everything runs on time
May 31, 2017
Scheduling of appointments is very easy and at the point of drop off the staff are well organized. If there are many vehicles arriving at the same time (as is the case in the early morning) the staff are quick to make eye contact, acknowledge your presence and clearly outline what tasks they have before they can process your information. Shuttle Service is always timely which limits inconvenience of not having your own vehicle.
Written By: JENNIFER
Thank you for letting us know about your experience! We always love to get such fantastic feedback. See you next time!
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View ProfileNew van
May 30, 2017
Shopping for a new van. Great staff and service. Was knowledgeable, friendly with no pressure. Will be a return customer.
Written By: DOUG &
Thank you for letting us know about your experience here at Oxford Dodge! We look forward to seeing you in the future
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I like it
May 22, 2017
The service is good and the staff are friendly and helpful. I am happy that Oxford Dodge could help me whenever I got a problem！
Written By: JIAQI
Thank you for letting us know about your experience Jiaqi! See you next time!
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View ProfileGood service
May 19, 2017
Annual service. Was good. Had to wait for a shuttle for almost 45 minutes in the morning to take me to work. Was prompt on my way back in the afternoon. My van hadn't been washed still by the time I got there, so had to wait for that to be done. All in all was still a good service.
Written By: Trevor
Thank you for putting your trust in Oxford Dodge to give your vehicle the Tune Up it needed! We apologise for the delay, and will continue to strive to meet all customer needs!
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