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Oxford Dodge Chrysler (1992) Ltd.

1249 Hyde Park Rd. , London, ON, N6H 5K6

Member since March 20, 2014

1249 Hyde Park Rd. London ON N6H 5K6

Overall Score

4.4

Oxford Dodge Chrysler (1992) Ltd.

2596 Reviews

2490
Oxford Dodge Chrysler (1992) Ltd.

Review Ratings Breakdown

Consumer Reviews

*Showing a selection of the total reviews available from Google.

*Showing a selection of the total reviews available from Facebook.

Oxford Dodge Chrysler (1992) Ltd. Oxford Dodge Chrysler (1992) Ltd.

peace of mind...... rotars, calpers were noticed needing attention.

May 19, 2017

Took longer than anticipated. Mechanics stpped for lunch. Appt was scheduled for 11 a.m. Picked up Fiat around 2:30 p.m.

Written By: GAYE

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Oxford Dodge Chrysler (1992) Ltd. Oxford Dodge Chrysler (1992) Ltd.

drive thru oil n lube.

May 19, 2017

The Manager and his attendant provided great prompt service and were both very courteous and friendly!;) Thanks for the great service!

Written By: RHONDA

Oxford Dodge Chrysler (1992) Ltd. responded on May 30, 2017

Thank you very much for letting us know about your experience with our Quick Lube!

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Oxford Dodge Chrysler (1992) Ltd. Oxford Dodge Chrysler (1992) Ltd.

The problem was attended to quicky and true to the estimate.

May 18, 2017

I had an odd noise in the brake system and I was looks after that same day, without an appointment. Although I had to wait until the next day for repairs I was able to rent a loner and attend to my affairs.

Written By: MAUREEN

Oxford Dodge Chrysler (1992) Ltd. responded on May 30, 2017

Thanks for stopping by Maureen! We are always happy to see our customers leave satisfied.

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Oxford Dodge Chrysler (1992) Ltd. Oxford Dodge Chrysler (1992) Ltd.

ALL GOOD

May 15, 2017

BOOKED APPOINTMENT, DROPPED OFF VEHICLE FOR SERVICE. RECEIVED A PHONE CALL WITH THE UPDATE ON MY VEHICLE. LOVE THE CAR WASH.

Written By: GEOFFREY

Oxford Dodge Chrysler (1992) Ltd. responded on May 25, 2017

Thanks for letting us know about your experience!

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Oxford Dodge Chrysler (1992) Ltd. Oxford Dodge Chrysler (1992) Ltd.

Great service

May 15, 2017

Once again I had my Rav4 serviced and found the quality of service excellent. Mike was a pleasure to work with. The service was also prompt

Written By: William

Oxford Dodge Chrysler (1992) Ltd. responded on May 30, 2017

Thanks for letting us know about your experience with Mike! See you next time

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Oxford Dodge Chrysler (1992) Ltd. Oxford Dodge Chrysler (1992) Ltd.

Winter tires taken off & stored

May 14, 2017

I was greeted in a professional manner, and everyone I saw today at the dealership was terrific - friendly, efficient and professional. Thank you.

Written By: JENNIFER

Oxford Dodge Chrysler (1992) Ltd. responded on May 30, 2017

Thank you for letting us know about your experience here at Oxford! See you next time

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Oxford Dodge Chrysler (1992) Ltd. Oxford Dodge Chrysler (1992) Ltd.

Very good transaction from beginning to end.

May 14, 2017

Paul Milligan was very nice, helpful, accommodating, with good communication. I am writing this sentence because all I wanted to write was the first sentence and this thing is making me write at least 20 words - maybe just have it set up so you can write what you want.

Written By: Terry

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Oxford Dodge Chrysler (1992) Ltd. Oxford Dodge Chrysler (1992) Ltd.

Service Experience

May 13, 2017

I have not had any good experiences with any time I have had to bring my new car in. I cannot go without a car and the issues I have had the have come up only after having the car a couple weeks have not been fixed and more issues have come up. This car is not safe and if I wanted to have a car that needed work and was not as safe as it was the day it was built, I would have kept my other car. My car has allot of issues it needs fixed and needs someone who can figure out how to fix them in a timely manor. I have not been back in since the last time as I have been out of town every weekend since and the weekend is the only time I have available. I sent an email and no one has responded and I have left a message for the sales manager (Kent, I believe) but no one has called me back. I will never purchase from Oxford Dodge again and I am so frustrated that I am ready to give the car back.

Written By: TAYGHEN

Oxford Dodge Chrysler (1992) Ltd. responded on May 25, 2017

Tayghen We would like to thank you for the recent purchase of the used vehicle and we appreciate your business. I would like to apologise for the communication issues and while I have not been able to locate the email that you sent I am happy to look into this further. I understand that your advisor has left messages since your last visit and attempted to reschedule you to have this issue investigated. While we understand that you are a busy person and require your vehicles for daily use, we have attempted to correct this issue on two occasions without being able to duplicate the concern that you are having. As this appears to be an intermittent and difficult issue, it will require more attention and time by our technician to track down and diagnose. I will contact you directly to discuss the concern. Geoff

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Oxford Dodge Chrysler (1992) Ltd. Oxford Dodge Chrysler (1992) Ltd.

fast service very good guys at quick lube

May 13, 2017

fast service very good guys at quick lube . clean waiting area and very good with my van

Written By: PAUL

Oxford Dodge Chrysler (1992) Ltd. responded on May 30, 2017

Thank you for letting us know about your great experience with our Quick Lube, Paul!

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Oxford Dodge Chrysler (1992) Ltd. Oxford Dodge Chrysler (1992) Ltd.

challenger recall

May 13, 2017

service was completed with in the estimated time frame; no other comments are available at this time; would prefer no expectation of at least 20 words

Written By: MARY

Oxford Dodge Chrysler (1992) Ltd. responded on May 30, 2017

Thank you for your response Mary. Unfortunately we do not choose the character minimum. We truly appreciate your feedback!

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