Oxford Dodge Chrysler (1992) Ltd.
1249 Hyde Park Rd. , London, ON, N6H 5K6
Member since March 20, 2014
1249 Hyde Park Rd. London ON N6H 5K6Overall Score
Oxford Dodge Chrysler (1992) Ltd.2596 Reviews
2490Review Ratings Breakdown
Consumer Reviews
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Windshield fluid
June 19, 2017
The gentlemen in the shop were excellent. My issue is around my windshield fluid not being topped up. It always was in the past
Written By: MICHAEL
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View ProfileJust a little disappointed
June 19, 2017
I know things happen but it just happens to me and my truck more than I like. This is the third time I've had my truck to the dealer for work and I end up returning because something wasn't done correctly. First two times were at another dealer. This time was fairly minor. I had my truck in for an oil change at the express lane and the next day I have oil staining my driveway and splatter all along the under side of the truck so I returned 2 nights later and the guys had a look and found it was leaking from the filter and fixed me up and were very apologetic. Like I said it was minor but just wasted a couple hours of my time taking it back in. When you charge $250 for an oil change it should be done right the first time.
Written By: PETE
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View ProfileUnhappy customer
June 19, 2017
It started out with trading in my 2014 Dodge Sport for a 2017 Dodge sport , I explained to the salesman that I do not want to trade down I want the same options as I had , at this time he did tell me the new one did not have air seats, which I was ok with , however once receiving my truck I've noticed there's no power passenger seat as well as no trailer brake system , after I specifically told him I needed the tow package ... after all this I was told there were going to be a set of weather tech floor mats , which I've yet to see , and my truck has been in your service bay 3 times for body issues , which has been a huge disappointment as this is my primary vehicle , which now means I need to borrow a car as your service dept shuttle does not start till 7:15 which does me know good as I wrk at 7:30 ... this has been a huge disappointment as my last truck I had it for 3 yrs with only one issue , this truck seems to be in service more than I have it , I really hope this is the last time I will be bringing it back into your service dept . Tuesday June 20 7 am once again a royal pain ... unhappy customer to say the least .....
Written By: JEREMY
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View ProfileIncoplete inspection
June 19, 2017
I still hear a noise in the front wheel even if i requested an inspection before the technician checked the crossmember.
Written By: MOUNIR
Mounir The technician did not inspect the vehicle for a noise; he completed the sub frame inspection. We would be happy to set up a time to have the noise inspected and have someone road test the vehicle with you to resolve the issue.
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View Profileexperiance seemed o.k. and quick
June 19, 2017
workers were quick and seemed to do a good job. for the price they should. only time will tell if it was done properly.
Written By: JOHN
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View ProfileThe oil in my car was changed quickly - no issues at all!
June 19, 2017
I had an oil change on my car. There were no issues. It was done quickly as there was no one ahead of me at the time I came in!
Written By: SUZANNE
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June 18, 2017
Written By: Daniel D
June 09, 2017
they let me test drive a challenger srt shaker, they never asked me if I behaved, that is what friends do
Written By: Gordon J
Excellent
June 08, 2017
From my first phone call until I picked up my vehicle it felt like I was in good hands. What most impressed me was my contact with service manager and staff. Their follow up, including phone and email allowed a clear plan to address my needs. I felt that this is a very well run dealership and there was excellent communication within this organization. What a pleasure!
Written By: KATHLEEN
Thank you for taking the time to let us know about your experience. We greatly appreciate your feedback!
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View ProfileVery friendly and inviting staff.
June 08, 2017
My wife and I loved the fact we could test drive the Jeep we bought on our own. Staff at Oxford are very friendly. We will be recommending Oxford Dodge to all our friends and family. Thx so much.
Written By: Steven
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