2559 Bank St , Ottawa, ON, K1T 1P1
Member since May 21, 2015
2559 Bank St Ottawa ON K1T 1P11413 Reviews
233*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
February 18, 2023
I was in the market to look for a new car very unexpectedly. Kingsley was super awesome to talk to on the phone and was able to get me in that night to ask questions/see some cars. I ended up speaking with the manager as well when I got there and they were also super super helpful. What I liked most was, they were honest when I asked for specific numbers/costs, they didn’t push or try to upsell my budget, and when I realized I actually wanted to look at a different car (sizing) they were able to help with that as well. A very non stressful experience and i’d for sure recommend Kingsley to any of my friends/family
Written By: Lindsay C
Your recommendation means a lot to us. We really appreciate you being our customer. We’re here for you anytime.
February 15, 2023
Excellent experience with our salesperson Kingsley...terrific attitude, very professional...took time to explain all details of purchase. Felt very comfortable throughout our purchase. Thank you very much Michael Kingsley.
Written By: Adam C
We are always grateful for the positive reviews and it’s worth sharing. We aim to continually provide excellent service and make your vehicle buying experience an awesome one.
February 14, 2023
Even though I did not buy from here, Kingsley provided great customer service. As a customer/potential customer, I am very happy. It is hard to manage things when the place is busy on a weekend and I am happy Kingsley took care of me!
Written By: Syed A
Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
February 07, 2023
Written By: Greg W
Hi Greg, we sincerely apologize for any inconvenience you may have experienced with us that leads to this rating. We would like to rectify any problems you had. Please connect with our customer service department customerservice@dilawricanada.com so that we can formally assist you.
February 06, 2023
This dealership lacks all customer service when dealing with them. Ralph in Finance is rude and condescending. Would not recommend this dealer to anyone. Drove 5 hours to test drive a vehicle that they failed to mention was in the showroom and subsequently couldn’t drive.
Written By: Kirsten B
Hi Kirsten, we sincerely apologize for any inconvenience you may have experienced with us that leads to this rating. We would like to rectify any problems you had. Please connect with our customer service department customerservice@dilawricanada.com so that we can formally assist you.
February 06, 2023
Kingsley! Thank you very much for such a wonderful experience buying my brand new car at your dealership. You showed great attention to detail when showing me the features of my car. You also secured it very fast for us. Also, a big thanks to Ralph for giving us the best deal in town! Come see these two if you wish to be treated like royalty
Written By: Dora A
Congratulations on your new vehicle! We are happy to know about your awesome experience of purchasing your new car with us. Thanks for the 5-star review! We hope to see you again soon.