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Acura of Hamilton

1515 Upper James St , Hamilton, ON, L9B1K2

Member since May 26, 2017

1515 Upper James St Hamilton ON L9B1K2

Overall Score

4.4

Acura of Hamilton

774 Reviews

22
Acura of Hamilton

Review Ratings Breakdown

Consumer Reviews

*Showing a selection of the total reviews available from Google.

*Showing a selection of the total reviews available from Facebook.

Acura of Hamilton Acura of Hamilton
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January 21, 2019

I recently purchased a car at Acura Hamilton and it was a really good experience. Purchasing my first Acura was easy because of the product knowledge of their sales rep Julia! Everyone on staff was very helpful throughout the process and I would recommend this dealership to anyone. I'm pretty sure I'll be driving an Acura from now on... Thank you!

Written By: Robert R

Acura of Hamilton responded on December 15, 2020

Hello Robert, Thank you for the 5 star review and for your business! Enjoy your new Acura!

Acura of Hamilton Acura of Hamilton
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January 21, 2019

I recently purchased a car at Acura Hamilton and it was a really good experience. Purchasing my first Acura was easy because of the product knowledge of their sales rep Julia! Everyone on staff was very helpful throughout the process and I would recommend this dealership to anyone. I'm pretty sure I'll be driving an Acura from now on... Thank you!

Written By: Robert R

Acura of Hamilton responded on December 11, 2020

Hello Robert, Thank you for the 5 star review and for your business! Enjoy your new Acura!

Acura of Hamilton Acura of Hamilton
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January 17, 2019

Picked up my wife’s new RDX Monday night and we couldn’t be happier! Julia was great to work with, she’s super friendly and professional and patient! We told her what we were looking for, and she delivered. We must have called everyday for a week as we waited for it to arrive but as soon as it did she was on top of it. Julia was ready and waiting with everything to get us on our way. Honestly have never had an easier car buying experience! We are new to the Acura family but couldn’t be more pleased with the service and interaction. We went to another dealership prior to Acura and walked around for 20 minutes before being acknowledged. Great job Acura!

Written By: Ryan N

Acura of Hamilton responded on December 15, 2020

Hello Ryan, Thank you for the 5 stars! We are thrilled that you had a great experience and we hope you and your wife enjoy the new RDX! Thanks for your business.

Acura of Hamilton Acura of Hamilton
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January 17, 2019

Picked up my wife’s new RDX Monday night and we couldn’t be happier! Julia was great to work with, she’s super friendly and professional and patient! We told her what we were looking for, and she delivered. We must have called everyday for a week as we waited for it to arrive but as soon as it did she was on top of it. Julia was ready and waiting with everything to get us on our way. Honestly have never had an easier car buying experience! We are new to the Acura family but couldn’t be more pleased with the service and interaction. We went to another dealership prior to Acura and walked around for 20 minutes before being acknowledged. Great job Acura!

Written By: Ryan N

Acura of Hamilton responded on December 11, 2020

Hello Ryan, Thank you for the 5 stars! We are thrilled that you had a great experience and we hope you and your wife enjoy the new RDX! Thanks for your business.

Acura of Hamilton Acura of Hamilton
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January 16, 2019

Written By: H Y

Acura of Hamilton responded on December 11, 2020

After looking at your review, we have searched our database and we cannot find you in our records, please reach out to Chris Bolton our Service Manager at 905-528-7335.

Acura of Hamilton Acura of Hamilton
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January 16, 2019

Written By: H Y

Acura of Hamilton responded on December 15, 2020

After looking at your review, we have searched our database and we cannot find you in our records, please reach out to Chris Bolton our Service Manager at 905-528-7335.

Acura of Hamilton Acura of Hamilton
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January 16, 2019

Sales people are not honest with customers. They just want the deal done and don’t care what ever happen . Make sure to read and understand the contracts before signing. They said one thing and the contract says something else . I bought seven years warranty for my car when I purchased my MDX from them , but after four years brought it to fix something which was covered under warranty and found out that the warranty was expired and it was not for 7 years .

Written By: Alakoozi F

Acura of Hamilton responded on December 15, 2020

Hi Alakoozi. We had reviewed the contract with you when you were here the other day. The warranty details are clearly stated on the bill of sale and we made sure you were aware of this when you bought the extended warranty. Warranty does expire. Please feel free to reach out to Chris at 905-528-7335 if you would like some further assistance.

Acura of Hamilton Acura of Hamilton
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January 16, 2019

Sales people are not honest with customers. They just want the deal done and don’t care what ever happen . Make sure to read and understand the contracts before signing. They said one thing and the contract says something else . I bought seven years warranty for my car when I purchased my MDX from them , but after four years brought it to fix something which was covered under warranty and found out that the warranty was expired and it was not for 7 years .

Written By: Alakoozi F

Acura of Hamilton responded on December 11, 2020

Hi Alakoozi. We had reviewed the contract with you when you were here the other day. The warranty details are clearly stated on the bill of sale and we made sure you were aware of this when you bought the extended warranty. Warranty does expire. Please feel free to reach out to Chris at 905-528-7335 if you would like some further assistance.

Acura of Hamilton Acura of Hamilton
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January 16, 2019

bought My used mdx suv from here with extended warranty for 7 years from the date of purchase . After driving for 4 yers , some noise was coming from front strut and it is supposed to be covered under warranty. Took it to them six months ago they said drive it for another two or three months until the noise get a bit more and bring it back. So I took it back while ago and they said my warranty is expired and it’s started three years before purchase of my car which doesn’t make sense at all . I would not recommend this place based of the dishonesty and ripping customers off. Be careful what the sales person tells you one thing and the contract says something else.

Written By: elias k

Acura of Hamilton responded on December 11, 2020

Hi Elias. We are looking in our files and see this vehicle is under a different name, please contact Chris at 905-528-7335 to see what we can do for you. If theres another name this vehicle is attached to please let us know and we will reach out to help with this problem.

Acura of Hamilton Acura of Hamilton
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January 12, 2019

I purchased a 2019 TLX, Julia was excellent 5 stars

Written By: Tony H

Acura of Hamilton responded on December 11, 2020

Hi Tony. Thank you for your business and the great review! Enjoy your 2019 TLX!

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