299 W Hunt Club Rd , Ottawa, ON, K2E 1A6
Member since December 20, 2013
299 W Hunt Club Rd Ottawa ON K2E 1A6685 Reviews
53*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
November 24, 2020
I had great experience at the service at Tony Graham. Service manager was very understanding and sympathetic to my situation and helped me very promptly. They followed all COVID-19 regulations. Thanks for prompt and professional work.
Written By: Hari S
Hey Hari, Thank you so much for taking the time to write us a review. It was nice meeting you. Thank you for choosing Tony Graham Lexus for your vehicle servicing needs. Sincerely, Chris Carey Service Manager Tony Graham Lexus 613.225.2223 Ext. 671 ccarey@tonygraham.com
November 24, 2020
I had great experience at the service at Tony Graham. Service manager was very understanding and sympathetic to my situation and helped me very promptly. They followed all COVID-19 regulations. Thanks for prompt and professional work.
Written By: Hari S
Hey Hari, Thank you so much for taking the time to write us a review. It was nice meeting you. Thank you for choosing Tony Graham Lexus for your vehicle servicing needs. Sincerely, Chris Carey Service Manager Tony Graham Lexus 613.225.2223 Ext. 671 ccarey@tonygraham.com
November 24, 2020
A friend of mine who services their vehicle here (won't post themselves for fear of retribution-this dealer is clearly not shy of looking people up!) is repeatedly pressured to perform unnecessary maintenance work when they bring their car in. Disappointing to see such a willingness to take advantage of customers and definitely something I'll keep in mind when next in the market.
Written By: Kevin K
Hey Kevin, I am the service manager at Tony Graham Lexus and I would like to speak to your friend regarding this review. I am unable to look up records till I have a name. Please assure your friend that there will no retribution, rather an honest discussion of his/her experience at the dealership. I am available on ccarey@tonygraham.com or 613-223-2225 x671" Sincerely Chris Carey
November 18, 2020
Professional and courteous service...no surprises and a complimentary vehicle wash and interior touch up. Lexus service personified!
Written By: mike w
Hello Mike, Thank you for taking the time to write us a review and your kind words. If there is anything we can do to earn that missing star please feel free to let us know. Sincerely, Chris Carey Service Manager Tony Graham Lexus 613.225.2223 Ext. 671 ccarey@tonygraham.com
November 18, 2020
Effective covid protocols in place... professional and courteous service...no surprises and a complimentary vehicle wash and interior touch up.
Written By: mike w
Hey Mike, Thank you for taking your time to write us a 5-star review. Wishing you safe drives this winter. Sincerely, Chris Carey Service Manager Tony Graham Lexus 613.225.2223 Ext. 671 ccarey@tonygraham.com