Sutherland Honda
911 Hanwell Rd , Fredericton, NB, E3B 6A3
Member since May 31, 2018
911 Hanwell Rd Fredericton NB E3B 6A3Overall Score
Sutherland Honda945 Reviews
30Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
June 27, 2022
Jeff Irvine is a wonderful sales rep. He was so good to deal with and made me feel confident I was getting a reliable car at a fair price. Thanks Jeff.
Written By: Barbara M
Thank you!
June 24, 2022
** SOLD ME A BIKE WITH NO OIL** Sutherland Honda uses mechanics that don’t know what they are doing. They sent me home with my brand new motorcycle and not a drop of oil in it. Started smoking, smelling like it was on fire and the oil light came on. Talked to the mechanic who accused me of lying about the oil, got frustrated when he couldn’t explain the oil light, I asked him to come pick up the bike as the engine is messed and he replied “too bad” and hung up on me. You will find Sutherland Honda has as much professionalism as oil they put in my bike. None!
Written By: Kail S
Our deepest apologies. We are sorry to hear about your recent experience. Please call us at +15064521155 and we would be happy to help remedy the situation.
June 24, 2022
Ian and Brenda are awesome. Take great care of you while your vehicle is being serviced. The sales team are great as well.
Written By: Kevin E
Thank you, we hope to see you soon!
June 23, 2022
Very good service, kind and friendly.
Written By: Alexander B
Thank you for taking the time to leave us a 5 star review!
June 22, 2022
I always receive outstanding service from Sutherland Honda. Service is always friendly, efficient and thorough. I was in for a B service which included checking my brakes but was told that my brakes would probably have to be replaced in the fall so they didn’t want to charge me for work on something that I would only have for a short time. I surely appreciate being told this and not charged for something I didn’t need to be done.
Written By: Susan F
Thanks for leaving the great review!
June 21, 2022
Written By: Chad C
Thanks so much! Your positive rating means a lot to us!
June 20, 2022
Written By: Jeff M
Thanks so much! Your positive rating means a lot to us!
June 17, 2022
Written By: S G
Thank you for leaving this review. We look forward to your next visit!
June 17, 2022
Brenda at the service counter is great. I was kept informed about the status of my car the whole time. Great service.
Written By: Sharon M
We’re very happy to have provided you with such a positive experience. We hope to see you again soon!
June 17, 2022
Ordered parts for repair. I was told I would get a phone call when parts were in. That never happened, but received email which went to my spam folder. It was not from Honda, it had the name of the parts manager, so I didn’t open the email. When I called a few weeks later to ask if parts had arrived, they told me they couldn’t get a hold of me and had sent the parts back. I had to reorder them again and book an appointment. Booking an appointment by phone is also a hassle because I was put on hold several times and got hung up on and then had to call back. The excuse they gave me for hanging up is because they’re busy. Not good customer service in my opinion.
Written By: Marc
We’re sorry to hear of your less than satisfactory experience. Please contact us at +15064521155 and we would be happy to further assist. Thank you.
