Jackson's Toyota
181 Mapleview Dr W , Barrie , ON, L4N9E8
Member since February 18, 2014
181 Mapleview Dr W Barrie ON L4N9E8Overall Score
Jackson's Toyota4026 Reviews
1885Review Ratings Breakdown
Consumer Reviews
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Knowledgeable, seamless experience.
February 23, 2016
Was very happy with my the car purchasing experience. Curtis was very patient and answered all our questions. He paid attention to the things I said with regards to my expectations from him and the Jackson's sales team. Would look to buy my next car from Curtis in the future.
Written By: BRADLEY
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Chris is a super guy top notch in sales , will definitely deal again with him
February 23, 2016
Amazing out of his way dependable will be back , techs who put on my wiper blades for winter need to be taught how to mine is on hwy 400 near Sudbury on the road not happy with that
Written By: DIANE
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Awesome expeience!
February 23, 2016
Eric was fantastic taking me through the process of leasing a replacement for my old Camry. The entire team was great, friendly and efficient! And using the Jackson Rewards points towards the new Camry was an unexpected bonus! Thanks again Team Jackson's!!
Written By: DENNIS
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Bill Lougheed
February 23, 2016
Bill was very friendly and accommodating. He would have got his fifth star if he knew everything about the vehicle, i.e. he didn't know how to open the back window - I had to look it up. I shouldn't have to do that.
Written By: TERRENCE
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Avoid the service department for warranty work
February 10, 2016
My new truck had issues from the day I drove it off the lot but the service department says everything is normal and ok. I had another dealership say stuff is not ok but jacksons insists that it is and would not complete the warranty work. I am taking my truck elsewhere for service. I guess they would rather do non warranty work because the dealership gets paid less hours for warranty work. I'm not sure if that's the actual reason but I don't see any other reason. The problems with the truck are very obvious but they still choose to make excuses.
Written By: Kevin
Hello Kevin, Thank you for taking the time to give us your feedback. We did speak about your Tacoma when you visited us last fall after purchasing your Tacoma from another Toyota dealer. After listening to your concerns, we took the necessary chassis and body measurements and compared those measurements to the specifications within the Toyota approved repair manuals. To be sure, we also involved Toyota Technical Assistance at Toyota Canada to ensure your vehicle was indeed within their specifications. We’re sorry you feel differently. Our factory trained technicians happily service and repair vehicles for our customers using the manufacturers specifications and recommended service guidelines. If you would like to speak about this again you can contact me at any time.
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February 09, 2016
Best parts department I have ever dealt with. Brought my truck in to check for recalls, they replaced the frame! Not super happy with the shop they subbed it out to, but they fixed any issues I could find promptly. If I buy a new car, it will likely be here.
Written By: Rob C
February 09, 2016
Best parts department I have ever dealt with. Brought my truck in to check for recalls, they replaced the frame! Not super happy with the shop they subbed it out to, but they fixed any issues I could find promptly. If I buy a new car, it will likely be here.
Written By: Rob C
January 31, 2016
I was surprised to learn I had to purchase Globali (Google it) when purchasing a car here. I'm not sure if all Toyota dealers force this on you but at $399 it definitely took away from the experience of buying a used car there. >>>>>>>>>>> There is another item pending: I got only one key. This worries me from a security perspective. Hopefully they will get one for me. I'll report back here when I find out. >>>>>>>>>>>>>>>> Update: Mr. Nicholas Leone promptly called me back from Jackson's. He resolved the Globali problem and has already set the wheels in motion to get me another coded key. >>>>>>>>>>>>>>>>> Yes, there had been some misunderstandings with another member of the staff, but they were quickly resolved. I am totally impressed with the way Mr. Leone and this dealership handled these problems and would recommend this dealership to anyone. Thank you Mr. Leone.
Written By: Mike S
January 31, 2016
I was surprised to learn I had to purchase Globali (Google it) when purchasing a car here. I'm not sure if all Toyota dealers force this on you but at $399 it definitely took away from the experience of buying a used car there. >>>>>>>>>>> There is another item pending: I got only one key. This worries me from a security perspective. Hopefully they will get one for me. I'll report back here when I find out. >>>>>>>>>>>>>>>> Update: Mr. Nicholas Leone promptly called me back from Jackson's. He resolved the Globali problem and has already set the wheels in motion to get me another coded key. >>>>>>>>>>>>>>>>> Yes, there had been some misunderstandings with another member of the staff, but they were quickly resolved. I am totally impressed with the way Mr. Leone and this dealership handled these problems and would recommend this dealership to anyone. Thank you Mr. Leone.
Written By: Mike S
January 17, 2016
Written By: Scott B
