Jackson's Toyota
181 Mapleview Dr W , Barrie , ON, L4N9E8
Member since February 18, 2014
181 Mapleview Dr W Barrie ON L4N9E8Overall Score
Jackson's Toyota3927 Reviews
1885Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
February 07, 2015
Chris Hayden from the sales department goes above and beyond what you ask of him. he is full of energy and surprises. I would recommend this dealership 110%.
Written By: Justin G
January 26, 2015
I have been to the dealership many times, and each time I have a wonderful experience. The customer lounge is very comfortable and the staff is welcoming. I recently went on a test drive with Tara Tolmie in sales and actually had a lot of fun dealing with her! She was honest and there was no pressure. I will be upgrading to a new Toyota from her and Jacksons very soon!
Written By: Holly K
January 26, 2015
I have been to the dealership many times, and each time I have a wonderful experience. The customer lounge is very comfortable and the staff is welcoming. I recently went on a test drive with Tara Tolmie in sales and actually had a lot of fun dealing with her! She was honest and there was no pressure. I will be upgrading to a new Toyota from her and Jacksons very soon!
Written By: Holly K
January 25, 2015
I have been dealing with dealership for long time, recently been to service for break but usually they do not charge inspection fee if do the service but this time I was charged for inspection fee and Regular service charges. Service is not trust anymore.
Written By: AJ S
repair heater
January 25, 2015
mmy name is roland hottonike was very helpful it only took about 10 minutes and we had heat and we were on our way
Written By: RANDY
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Awesome
January 25, 2015
Mike is the best service rep we have ever met, always on his game.
Written By: SANDRA
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Tim was easy to deal with
January 24, 2015
I had made an appointment for 11am, I was on time, but was told it would be an hour at least before my car even was looked at. Not sure why appointments are booked if the timing is not adhered to. The shuttle was quick and convienient. The O2 sensor was replaced and an oil change completed. This was my first time to this location and it wasnt until after I paid and left that I read the complete invoice and saw about the loyalty program, this was not explained to me.
Written By: JACK
Hi Joelle, As discussed today on the phone, the loyalty program is available if you would like to join. The shop on Saturday was a little behind as explained and I apologize for the delay. Thanks for your understanding and I'm happy to hear all the repairs were completed to your satisfaction.
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There are no staff members associated with this review.
Customer service matters, Nelson made sure of that!
January 23, 2015
Nelson was not involved in the original conversation regarding the warrenty work tobe done on my car. So when I was there on my scheduled appointment, there was a descripency as to what was covered under warrenty and what wasn't. Between Dave (the service manager and Nelson) they made things right. I left a very happy and satisfied customer. Customer service DOES matter.
Written By: RONALD
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Great personal experience.
January 23, 2015
I found that I was treated as a good customer and an important customer He assured me that everything was done that I asked for and the under part of the car seemed okay. I felt that I was looked after well when I left.
Written By: VERONICA
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My name is Ron .
January 23, 2015
So far I'm happy with the performance of the Venza , however I have reservations on the service . The last time I was in because certain dash board lights came on . You repaired but a week later the same lights are back on . This is an inconvenience because of the distance I must go to repair . I originally purchased snow tires and rims with the idea you would store my wheels . This didn't happen so it cost me to store elsewhere . I would like an explanation on what the points are good for . I'm sure I've missed some kind of explanation . My friend purchased a Venza because of my wife and I and he received floor mats for his car as a bonus . They , the Burnham's , didn't ask for them . Are we doing something wrong .
Written By: MICHAEL
Hi Ron, As discussed at the dealership today, Toyota Canada did not supply rubber winter floor mats for any vehicle in 2011 model year from factory. It wasn't until 2012 model year that winer floor mats came with the car from factory, and your friend’s 2014 Venza did. Secondly as it was discussed at the dealership today, winter and summer tire storage is available while there is space. Once it's full we can no longer store any more. Seasonally we have room open up in storage and would be happy to make space available to you in the future. After rechecking the car today, it was found that the Oxygen Sensor is throwing off the readings of the Air Fuel Sensor, so we replaced the Air Fuel Sensor first time. We have ordered the necessary sensor for the car. Sorry that the first time around we didn't fix it properly.
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