Jackson's Toyota
181 Mapleview Dr W , Barrie , ON, L4N9E8
Member since February 18, 2014
181 Mapleview Dr W Barrie ON L4N9E8Overall Score
Jackson's Toyota3927 Reviews
1885Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
Susie Parker
November 06, 2014
I am always pleased with the service at Jackson's. The work is completed fast and the customer service is very good. They get me on my way quickly.
Written By: SUSAN
Related Staff:
Not very Happy
November 06, 2014
My third experience with Jacksons Toyota was not very good. My wife came in with a problem but it was not covered under warranty. She broke one of the screws off for the rear license plate. However they decided to fix it free of charge since we have bought 2 cars there. That was very generous of them. When my wife went home after and went to open the tail gate it was cover in grease. Grease was all over the handle, the bumper, the tail gate, everywhere. She went back to talk to the service manager but he was not there so one of the service advisors cleaned it up. A few days later I noticed the handle had grease on it still so I cleaned it up and I noticed a big scratch so I also removed the licence plate and found that the tech that fixed it made a huge mess and damaged the car. Not happy. My wife returned a week later for an oil change and to show the manager what happened. He apologized and said he would fix it. That was ok. Then after the oil change my wife got into the car and found black finger prints on the drivers seat. Not very professional. We are not very impressed. We are almost concerned about bringing our vehicle in for any more service as we are not sure what to expect. We would assume that by bringing our vehicle in to a dealership, that we would receive the best and most professional service available. But that is not what we have received and although everyone has been very polite and helpful in resolving our issues, each time we come we leave with another.
Written By: MATTHEW
The broken screw was a problem for the technician. The broken screw had to be drilled and heated to extract. Trying to be helpful and doing a "free of charge" repair. Because of the heat and drilling the paint around the screw hole was disturbed. I understood the customer's point of view and had the paint repaired.
Related Staff:
Bob Wilson
November 06, 2014
I was getting snow tires for my new Camry and was pleased to be in and out in 40 minutes or less. The price was a little higher than another tire store but the coffee and cookie with a paper more than made up for it.
Written By: ROBERT
Related Staff:
Great service
November 06, 2014
I always enjoy getting my RAV4 serviced at Jackson's. They're quick and friendly.
Written By: FRANCOIS
Related Staff:
All done well and delivered on time. Would have been 5 stars if it had not been for the small error on my invoice (even if it wa
November 06, 2014
Nelson has taken care of my vehicle a number of times this last year. He's always very polite and attentive to my needs as a customer. My vehicle is taken care of in the time promised and there are no surprises with the invoice; except a small error due to warranty. I would recommend Nelson to anyone who requires service at Jacksons'.
Written By: ROLLAND
Related Staff:
Real Estate Broker
November 06, 2014
Thought the reception and service was exceptional. In and out very quickly with all questions answered and a very pleasant environment. David
Written By: DAVID
Related Staff:
Excellent service! As always..
November 06, 2014
Fast, courteous service. Attended to my issue immediately and got back to me quickly.
Written By: TAMMY
Related Staff:
There are no staff members associated with this review.
Great experience
November 06, 2014
Service was done professionally and on time as usual. Always a great experience
Written By: GAIL
Related Staff:
david dunkley
November 06, 2014
Prompt, courteous service completed on on time with an agreed price. Courtesy transport was much appreciated.
Written By: DAVID
Related Staff:
R. Wood
November 05, 2014
Very quick and efficient oil and filter change while I relaxed within the client's lounge area. It seemed as though I had just sat down to read a paper when I was called and informed that the job was completed. Thank you so much, for a pleasant experience.
Written By: ROBERT
Related Staff:
