Jackson's Toyota
181 Mapleview Dr W , Barrie , ON, L4N9E8
Member since February 18, 2014
181 Mapleview Dr W Barrie ON L4N9E8Overall Score
Jackson's Toyota3920 Reviews
1885Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
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Express lube
July 09, 2014
The Service we received was good but the department was a little disorganized. They did not realize our car had been finished
Written By: FRANCES
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Positive overall, but no follow through
July 09, 2014
Service was completed as scheduled with no complaints. Shuttle service was much appreciated. Still have not heard back regarding decision about whether a stone chip will be fixed.
Written By: REBECCA
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Courteous and quick
July 09, 2014
My car needed an oil change and also I was advise that my car needed a maintenance service which, I decided to book an appointment at a later. I checked your quote with another garage and they told me that it was a good price for what I would get done.
Written By: CAROLE
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Dissatisfied and completely frustrated
July 09, 2014
I have been very patient with this process but am frustrated and very unhappy. I cannot believe for a warranty issue that Toyota Canada is ok with having unhappy customers. And leaving them with an unsafe vehicle. And also a vehicle that does not allow them to continue with there business. At this point I will not be recommending Toyota to anyone. I have wrote on 2 surveys and no response from anyway. Thanks for reading
Written By: SCOTT
Unfortunatly the part required is on a national back order. Toyota Canada has agreed to a rental vehicle at the 10 day mark to those who are affected. Scott needs a truck with a hitch for towing but we can't find a rental agency that will allow towing so the offer is no good to Scott.
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Service
July 09, 2014
I would have given a 5 star rating but I found the cost to replace the tiny brake lines on my 2014 Tundra, which were damaged by an animal (probably a porcupine) gnawing them, to be far too expensive. Although no one is responsible for my misfortune, I thought there might have been a small break in the cost just for the fact that I have been a loyal Toyota customer since about 1992.
Written By: MARIO
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Quick service with good descriptions of what was needed
July 09, 2014
Maintenance check and brake cleaning ALl was well done and faster than I thought it would be....... check in and out was fast and efficient. Cookies!!
Written By: MICHAEL
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Service was quick and everything was done as required
July 09, 2014
Details of my service visit were taken down quickly, and offered the shuttle since the work was going to take a bit longer than expected.
Written By: J.D.
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Waited for nothing
June 17, 2014
Waited for 2.5 hours only to be told that they did not have the parts needed to fix my vehicle. This is the second time this has happened. Was forced to take a rental car and had to return it the next day, therefore I had to cancel my plans to go away for the weekend. Was not allowed to keep rental car until the Monday. Not impressed with service and lack of regard for my plans. I was rushed out of the servie department, without being given the chance to explain my situation. I doubt this review will be posted as it is negative. Therefore will also be submitting a more detailed letter to the President of Jacksons Toyota.
Written By: Heather
Hello Heather, I understand your frustration having your vehicle break down on a Friday, having to wait to find out what was wrong and then to be told we don't have the new computer in stock to fix it. The diagnosis took 2 1/2 hours because it was an unusual problem and had never seen it before. We just don't stock computers for vehicles. We did our best to provide alternate transportation under the provisions of the vehicle warranty and have the car repaired under warranty once the parts came in the following Monday. We feel badly it happened. To have it happen twice in 4 months is very unfortunate. I hope you understand we gave you what the warranty entitled you to under the circumstances.
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Great service!!
June 11, 2014
Elie, thanks for the great service that I have come to expect from Jackson's Toyota Scion. Professional, courteous, what more can you ask for?
Written By: KATHLEEN
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Terry Behan
June 10, 2014
Both Jeff and I have had the privilege of dealing with Mike for several years now. He is always respectful, knowledgable and courteous. A pleasure to deal with.
Written By: JEFFREY
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