Jackson's Toyota
181 Mapleview Dr W , Barrie , ON, L4N9E8
Member since February 18, 2014
181 Mapleview Dr W Barrie ON L4N9E8Overall Score
Jackson's Toyota3920 Reviews
1885Review Ratings Breakdown
Consumer Reviews
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Well done. Thank you for your service.
June 10, 2014
Free deluxe detailing with my Rewards Toyota membership. A few spots I had to clean again....snow stains...hard to get out and a few really hard to get at dirty spots...even I had a hard time getting them clean. A few scratches on my Driver's window that cannot be removed ....not sure if done at Toyota. Overall well done.
Written By: CHERRELLE
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Not good!!!
June 08, 2014
Not very good! Rep couldn't find warranty for tires. Had to have the salesman who sold me the vehicle prove that I had a warranty on my tires. What if my salesman wasn't at the office that day? Would I have had to pay???
Written By: DENIS
Hi Denis, Our Express Lube Rep was unable to see the tire warranty contract electronically so he tracked down the salesman Eric that sold you the vehicle. Eric was able to obtain the tire warranty contract directly from the deal. Sorry Dan couldn't find the necessary paperwork in the usual fashion but I'm glad we were able to replace your car tire under the warranty in the end.
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Mr.
June 06, 2014
My Venza was in for a 64,000 kms service.. Elie was not particularly friendly at check in, seemed to have something on his mind. After 45 minutes or so Elie came to me with a list of brake services that my Venza required which I contested in view of the low mileage (I've had Toyotas for 25 years & never had such a high cost brake service before & never had brake problems at 64,000 kms. At no time was I asked to view the "faulty" parts & it was a basic "take it or leave it" attitude displayed by Elie. I have never had to complain about your service dept. in the 8 years I've been dealing with Jackson's but may have to re-think future services if this guy remains my service rep.
Written By: DAVID
David F is coming in on Tuesday June 10th. We will do another brake inspection and hopefully give him a better understanding of what is needed and why.
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Excellent customer care
June 05, 2014
Mike is very pleasant, conscious of customer care, explains thoroughly & extremely respectful. Vehicle was repaired quickly, efficiently & was ready for customer when promised
Written By: PAUL
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Great Service
June 04, 2014
Our family has been dealing with Jackson's Toyota for 11 years and have always found the Staff friendly and accommodating, but most important knowledgeable.
Written By: JANET
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Went very smoothly.
June 04, 2014
Mike is always great to deal with - courteous, respectful, focused on providing a positive customer experience. He seems to have his customer's best interest in mind.
Written By: BRANDON
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Sound advice on vehicle maintenance
June 04, 2014
Mike recently set aside what he was doing to sit with me for an un-scheduled consultation on my two Toyota vehicles. During that time he listened thoughtfully to my concerns and made some suggestions including looking into a recent bulletin concerning my Rav4. Mike always seems to have time for me and my questions...and I like that. Doug Krysko
Written By: DOUGLAS
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Welcoming,,Attentive,,Thorough
June 04, 2014
Dan was welcoming and payed special attention to the needs of my car. He knew what was required and brought it to my attention in a caring manner. Came to the waiting room himself to let me know everything was ready and processed the bill quickly. After a few pleasantries. I went on my way. .
Written By: ROGER
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great
June 03, 2014
I was in for just an oil change and new wiper inserts and the boys were great, lead by Dan thanks again.
Written By: KIM
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Lyn Kevin Mcallindon
June 03, 2014
Nelson handled our winter summer tire changeover very efficiently. We required new summer Michlens 4 and in. Injunction with prior telephone communication with parts the tires were ordered and ready for installation. Nelson advised us that our brake fluid required a changeover and in short order we were on our way. We appreciTe your service and their attention to necessary maintenance updates. Nelson handled our account in an efficient and friendly manner. Thank you Lynda Kevin
Written By: LYNDA
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