Bank Street Mitsubishi
2565 Bank St , Gloucester, ON, K1T 1M8
Member since June 16, 2017
2565 Bank St Gloucester ON K1T 1M8Overall Score
Bank Street Mitsubishi949 Reviews
50Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
September 19, 2021
Excellent service. I bought a car dealing with Mike before moving to Ottawa. Sam patiently explained afterwards the working of the hybrid system.
Written By: Patrick V
Hi Patrick, congratulations on your new vehicle and thank you so much for the 5-star review! It is so wonderful to hear that the team at Bank Street Mitsubishi was able to provide you with the excellent experience we strive to provide all our customers. We look forward to seeing you again in the future.
September 17, 2021
Recently purchased a vehicle from here and got the chance to meet Sam. Great customer service, wonderful experience. Learned everything I needed to and he was able to help me get the car I was hoping for!
Written By: Nick P
Hi Nick, congratulations on your new vehicle and thank you so much for the 5-star review! It is so wonderful to hear that the team at Bank Street Mitsubishi was able to provide you with the excellent experience we strive to provide all our customers. We look forward to seeing you again in the future.
September 12, 2021
It was my first time dealing with Bank street Mitsubishi, i have to say they have exceeded my expectations. The entire process was very smooth, we had Karim from sales who was very knowledgeable and helpful and helped us pick our new car that fits our needs. He had a couple of recommendations and were all awesome. I highly recommend dealing with Karim, from Finance we dealt with Eli who was also very knowledgeable and helpful a0nd gave us an amazing rate and didn’t impact our credit score like other dealerships did before. Finally Mike (manager) is awesome and very helpful as well. Overall experience and satisfaction is great. Highly recommend
Written By: Ramy H
Hi Ramy, congratulations on your new vehicle and thank you so much for the 5-star review! It is so wonderful to hear that the team at Bank Street Mitsubishi was able to provide you with the excellent experience we strive to provide all our customers. We look forward to seeing you again in the future.
September 11, 2021
From my initial contact to signing paperwork before getting my car this was my best experience buying a car to date. I would highly recommend Alex if you are looking to buy a car from this dealership. Alex has great personality and made my experience very enjoyable.
Written By: Abdullah f
Your recommendation means a lot to us, Abdullah! Congratulations on your new vehicle and thank you for choosing Bank Street Mitsubishi. We look forward to serving you for many years to come!
September 04, 2021
Horrible experience my dads set of keys stop working. So we went to Mitsubishi to see if the keys could get fixed. The guy working there told my dad that he has to take the keys and the car in the shop to fix the sensor. And charged my dad $80 dollars. Which would be fine if it got fixed 30 minutes later he brought the car back and the guy told my father that he couldn't fix it. My dad said it was ok but he would like to get a refund since it couldn't get fixed. The worker told my dad he couldn't do that because he still TRIED to fix it. My dad talked to the manager and he also said no. So dont bring your car to Mitsubishi dealer because they will SCAM you.
Written By: Barran E
Hi Barran, we are very sorry for the inconvenience. We would like to rectify any problems you had. Please connect with our customer service department customerservice@dilawricanada.com so that we can formally assist you.
August 27, 2021
Written By: mike a
We are incredibly grateful that you took the time out to give us a 5-Star rating. We hope to see you again soon, Mike.
August 24, 2021
Written By: Marty D
We are incredibly grateful that you took the time out to give us a positive rating. We hope to see you again soon, Marty.
August 23, 2021
What a splendid experience it was buying a vehicle at Bank Street Mitsubishi! Karim was just delightful helping me buy the truck I was looking for. The managers Elyssa and Mike were absolutely charming to deal with and Eli the finance manager was genuine and forthright. What a lovely experience! Keep up the extraordinary work everyone!
Written By: Danny H
Hi Danny, congratulations on your new vehicle and thank you so much for the 5-star review! It is so wonderful to hear that the team at Bank Street Mitsubishi was able to provide you with the excellent experience we strive to provide all our customers. We look forward to seeing you again in the future.
August 19, 2021
Written By: Anna
We are incredibly grateful that you took the time out to give us a 5-star rating. We hope to see you again soon, Anna.
August 14, 2021
If I could I would give it no stars. My partner ordered some parts for my Mirage and they had called HIM to say they were in today. He mentioned he would be there to pick it up BEFORE 5:30pm (the parts department close at 6 pm on Fridays, at least that’s what they say on their website. He gets there at 5:20 pm, walks in and they already off early to ring in the weekend. The employees looked at my boyfriend as if he was crazy, the service department didn’t not leave the ordered parts or even waited for my partner. No courtesy call to see if he was on his way, nothing ! I understand it’s Friday and it’s the weekend but I’m sure you just don’t go ordering parts for a vehicle without the intent on picking them up. That’s just ridiculous. The fact they even ensured him on the initial conversation in regards to them being there until 5:30 pm is super unprofessional and a huge waste of time because by 5:20 pm when he got there, they were long gone. Mind you parts department states in their website they close at 6:00pm. People have jobs too where they could only possibly make it later. My partner LEFT WORK EARLY TO TRY TO PICK THEM UP IN TIME JUST FOR THEM NOT TO BE THERE AS THEY ENSURED HIM THEY WOULD! YOU SEE THE FRUSTRATION ? Terrible!
Written By: Shanell C
Hi Shanell, we are very sorry for the inconvenience. We would like to rectify any problems you had. Please connect with our customer service department customerservice@dilawricanada.com so that we can formally assist you.
