370 W Hunt Club Rd W , Ottawa, ON, K2E 1A2
Member since May 21, 2015
370 W Hunt Club Rd W Ottawa ON K2E 1A21561 Reviews
474*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
May 05, 2021
I purchased my car in September, but was missing one the front mat . I was told that they were gonna order it from Toronto and get in contact with me once it arrived. it's been 8 months and I still haven't received any call or mat I went to this location 5 times and they told the same story every time, I would definitely not recommend this place.
Written By: ItsRachel. K
Hi Rachel, we are very sorry for the inconvenience. We would like to rectify any problems you had. Please connect with our customer service department customerservice@dilawricanada.com so that we can formally assist you.
May 03, 2021
I had a very good experience with the dealership, specifically a sales person named wade helped me a lot and gave me the best price out there, I checked. I am very grateful for the lovely and stress free experience he offered me. Hassle free experience, I highly recommend wade, he is a pleasure to speak with.
Written By: F
Thank you so much. We appreciate your feedback and the 5 STAR review!
May 01, 2021
My salesperson, Wade Ghanam was really great. He was efficient and listened to my needs and got me a better vehicle than what I was expecting to get and withinmy budget! A very nice and polite person.
Written By: Alisha F
Congratulations on your new vehicle Alisha! Thank you for the 5 star review!
May 01, 2021
Zachary proulx I had the pleasure too deal with wade from dilawri chrylser on huntclub. He is a great person , he is cheerful and easy going but he is also stern and he is a businessman and he knows his stuff, he is straight too the point and he spoke facts , when he spoke you could tell he wanted too help and not just sell a car and make money, i had called too ask him questions and he never had a problem goong out in the rain or answering all my needs. He is a great guy and is definitely a huge asset too dilawri.
Written By: SaPo C
Thank you so much SaPo Community. We appreciate your feedback and the 5 STAR review!
April 28, 2021
I should have written this review a month ago when I purchased my jeep but put it off. So I dealt with Andrew and he was absolutely great to deal with, i was a bit if a pain I'm sure but he was patient and very knowledgeable. He made my experience a great one and I will go back to him and the dealer again in the future. Thanks very much to Dilawri Jeep and specifically Andrew. Bruce
Written By: Bruce
April 27, 2021
I unfortunately had a horrible customer experience where I didn’t feel like my business was valued. I was very excited to purchase my next vehicle and had met with the sales representative a couple times to discuss. I received a call from another individual on their team who does valuations on trade in vehicles and he asked if I would come in on the weekend to get a value and match me with the right vehicle, he said he would advise the sales representative I was dealing with the time I was coming in to greet me. I showed up to my appointment and not only was I not greeted but the sales rep had no idea who I was nor why I was there. i had to explain I received a call to come in. He wouldn’t listen to what I was asking or saying. He advised me all the systems were down and he couldn’t help me with finding a vehicle or with a trade in value for me my vehicle, and completely rushed me out of the dealership. I was very disappointed for my experience, so I went to Capital Dodge Kanata immediately after and was treated amazingly. I traded my vehicle on the spot and am a very happy owner of a new Dodge 2021 Ram Sport. Thanks Dodge Capitol.
Written By: Ray R
Hi Ray, we are very sorry for the inconvenience. We would like to rectify any problems you had. Please connect with our customer service department customerservice@dilawricanada.com so that we can formally assist you.
April 24, 2021
I was very disappointed in how Hunt Club dealership treated me and the sales agent. I was called to meet the sales rep at 1pm on a Sat after meeting him a few times. I show up on time and he had no idea who I was or why u was there. What made this worse is he rushed me out of the dealership without asking me any questions or showing me anything on the lot. I was ready to buy and I did. I went to Kanata capital dodge and had an amazing exp from the moment I walked in the door and 60 min later I purchased am amazing Dodge Ram.
Written By: Ray
There are no staff members associated with this review.
April 23, 2021
Great service from Wade and Tony. This is the first vehicle I purchase from Wade but the 4th from Dilawri Hunt Club.
Written By: Pascal B
Thank you Pascal. We appreciate your feedback and the 5 STAR review!
April 14, 2021
I recently relocated from the east coast to Ottawa and being a Chrysler owner since 2004, I immediately began looking for a "home" dealership. Dilawri on Hunt Club was close to work so I ventured in. On my first visit I was met with the standard sales pitch to upsell my service, etc., but I just chalk that up to good salesmanship. Once I established a baseline with the service department, things went smoothly. While changing my winter tires to summer recently, I realized that one of my wheel lug nuts had been cross-threaded and destroyed the wheel stud. Dilawri had performed a service last fall, including tire rotation, so they were the last "hands on". I advised Keith Black (Service Manager) of the issue and he pulled up the work order and promptly scheduled a repair at no cost to me...that's good service. They admitted their error and fixed the issue, the next time I shop for a Chrysler, I won't forget that! Thanks Dilawri!
Written By: Robert P
Thank you Robert. We appreciate your feedback and the 5 STAR review!