Forest City Mazda
652 Wharncliffe Rd S , London, ON, N6J 2N4
Member since October 11, 2017
652 Wharncliffe Rd S London ON N6J 2N4Overall Score
Forest City Mazda918 Reviews
152Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
Stopped in for evaluation of damage and an estimate
January 29, 2018
I was treated with courtesey and kindness. I described the issue and was given an estimate to fix the damage. I was sorry to learn that the incident is not covered by the insurance which I purchased when I leased the car 7 months ago. Instead the incident is considered as an accident under my regular car insurance. I. e. a dog or other small animal ran directly into my path while I was driving at speed limit through a small hamlet at about 6PM, that is, after dark. The impact caused some damage to a plastic cover underneath the motor, and cracked the front bumper. I purchased a replacement part, which my mechanic friend will install. I appreciated the advice received regarding the rest of the damage and will follow it. I also appreciated the fact that no high pressure sales tactics were used. To me that in itself goes a long way. But, on a totally different note, and unrelated to this event: When the heck will Mazda catch up to manufacturers of similar cars, and make Apple car play available. I need it, I want it. Please, pretty please, with sugar on top!
Written By: SYBILLE
Hello Sybille, thank you for the lovely review! We're happy that you were so satisfied with our service! We take pride in our first-class customer service! As for the Apple CarPlay, that is up to Mazda! They are committed to having it available in their models but the exact date has yet to be announced! It's definitely a really cool feature and hopefully it will be announced soon. Thank you for choosing Probart Mazda!
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January 29, 2018
Written By: Xin Y
Thank you for the amazing review, Xin!
January 29, 2018
Written By: Xin Y
Thank you for the amazing review, Xin!
January 29, 2018
Written By: Tom L
Thank you for your feedback, Tom! We appreciate your response.
January 29, 2018
Written By: Tom L
Thank you for your feedback, Tom! We appreciate your response.
Amazing
January 29, 2018
I am always very pleased with the customer service experience I receive. Always a very professional and satisfactory outcome with the way they service my vehicle.
Written By: JOANNE &
Thank you for the 5-star review of our service, Joanne & Tony! We appreciate your response and thank you for continuing to service your vehicle with us!
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January 29, 2018
Jesse did a fine job helping me with my purchase. He was professional, courteous and patient. I appreciated his communication skills through email and phone, as I was doing this deal from out of town. This is my third Mazda, but the first from Probart Mazda. I would definitely recommend this dealership.
Written By: carol a
Thank you for the lovely review, Carol! We’re happy that you had such a positive experience dealing with Jesse! We always try to make the buying experience smooth for everyone, even those from out of town! Enjoy your new vehicle!
January 29, 2018
Jesse did a fine job helping me with my purchase. He was professional, courteous and patient. I appreciated his communication skills through email and phone, as I was doing this deal from out of town. This is my third Mazda, but the first from Probart Mazda. I would definitely recommend this dealership.
Written By: carol a
Thank you for the lovely review, Carol! We’re happy that you had such a positive experience dealing with Jesse! We always try to make the buying experience smooth for everyone, even those from out of town! Enjoy your new vehicle!
Quite professional; only negative would be cost
January 29, 2018
Oil change & rear wiper blade. Requested app't on short notice & they were able to fit me in at time i asked for. Everything was handled well, clean comfortable waiting area. Again, only issue would be that I thought $89.95 plus taxes was pushing it a bit for an oil change
Written By: DONNA &
Thank you for your review, Donna & Gary! We appreciate the response and thank you for the feedback.
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The Service Team at Probart Mazda
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January 29, 2018
Price changed from last time was there - added tire rotation - had tire rotation the previous maintenance scheduled before last.
Written By: MATTHEW
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