Tony Graham Lexus
299 W Hunt Club Rd , Ottawa, ON, K2E 1A6
Member since December 20, 2013
299 W Hunt Club Rd Ottawa ON K2E 1A6Overall Score
Tony Graham Lexus699 Reviews
53Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
September 04, 2019
I have had some rattle issues with my sunroof due to high pressure blower of a car wash. I took my car to Bel Air and the mechanic looked at and could not repair it. He sent me to the Toyota body shop on McArthur. There the manager quoted me over $1000 plus taxes no parts and my car would have to be in body shop for 5 business days which meant renting a car. I then took my car to TonyGraham Lexus on Hunt Club for wheel alignment and asked them to look at my sunroof. Well it took the mechanic to tightened something in my sunroof and my card drives like a top. It cost me 1 hour labour vs thousands of dollars. It was fast and I would like to thank Derick and Alex for taking care of my issues and the great technical skills of David the mechanic. I find with this dealership they have honesty integrity technical support team. Chris who overseas it all has a great team behind him. I would definitely recommend this dealership for service and buying a great car. Thanks Marc Dionne Ottawa
Written By: Marc D
Hi Marc, Thank you so much for such a raving review! We are so pleased that we were able to assist you with taking care of such a frustrating issue. Thank you for trusting Tony Graham Lexus for all of your vehicle needs. Kind regards, Chris Carey Service Manager Tony Graham Lexus 613.225.2223 Ext. 671 ccarey@tonygraham.com
August 22, 2019
Written By: Heerak P
Hi Heerak, Thank you for the review. If there is anything we can do to to improve our services to a 5-star rating please let us know. Sincerely, Neil Donnelly Vice President Tony Graham Lexus P-613-225-2223 ndonnelly@tonygraham.com
August 19, 2019
Written By: Josh S
Hey Josh, Thank you so much for taking the time to give us a review. If there is anything we can do to earn that missing star please feel free to let us know. Sincerely, Chris Carey Service Manager Tony Graham Lexus 613.225.2223 Ext. 671 ccarey@tonygraham.com
August 14, 2019
The guys in parts were just terrific
Written By: Gronk G
Hello G, Thank you for the 5-star review. I'm glad you had a pleasant experience with the team in the parts department at Tony Graham Lexus Sincerely, Neil Donnelly Vice President Tony Graham Lexus P-613-225-2223 ndonnelly@tonygraham.com
August 14, 2019
The guys in parts were just terrific
Written By: Gronk G
Hello G, Thank you for the 5-star review. I'm glad you had a pleasant experience with the team in the parts department at Tony Graham Lexus Sincerely, Neil Donnelly Vice President Tony Graham Lexus P-613-225-2223 ndonnelly@tonygraham.com
August 14, 2019
Good customer service
Written By: Muruga N
Hi Muruga, Thank you so much for the 5-star review. Sincerely, Neil Donnelly Vice President Tony Graham Lexus P-613-225-2223 ndonnelly@tonygraham.com
August 07, 2019
Service department was a pleasure to deal with. All very nice guys there, had an issue where the third party battery I brought in didn't fit like the associate at the other store stated it would. The service guys there were quick thinking, suggested the battery from another (very similar car) would probably fit; And it did! Saved me the troubles of having to wait for them to order it in. Thanks again!
Written By: Al l
Hey Al, Thank you so much for taking your time to write us a review. I'm glad my team was able to work out a solution for your vehicle. A warm welcome to the Tony Graham Family. Sincerely, Chris Carey Service Manager Tony Graham Lexus 613.225.2223 Ext. 671 ccarey@tonygraham.com
August 02, 2019
Top notch service from Donnie and Tan. Donnie went the extra mile got me out of my old lease hassle free and Tan got me in to my new Lexus. I love my new car and would recommend Tony Graham Lexus to anyone!!
Written By: Scott W
Hey Scott, Thank you for taking your time to write us a review of your experience with the Tony Graham Family. Congratulations on your new Lexus. Sincerely, Neil Donnelly Vice President Tony Graham Lexus P-613-225-2223 ndonnelly@tonygraham.com
August 02, 2019
Top notch service from Donnie and Tan. Donnie went the extra mile got me out of my old lease hassle free and Tan got me in to my new Lexus. I love my new car and would recommend Tony Graham Lexus to anyone!!
Written By: Scott W
Hey Scott, Thank you for taking your time to write us a review of your experience with the Tony Graham Family. Congratulations on your new Lexus. Sincerely, Neil Donnelly Vice President Tony Graham Lexus P-613-225-2223 ndonnelly@tonygraham.com
August 01, 2019
I recently bought my second Lexus from David Tran. It has been a smooth and stress free experience as usual. I commend him on his quick response time and eye for detail.
Written By: C W
Hi Chapman, Thank you so much for taking the time to write us a review and choosing us again for the Lexus needs. I'm glad you had a stress-free experience at Tony Graham Lexus. Have a wonderful long weekend. Sincerely Neil Donnelly Vice President Tony Graham Lexus P-613-225-2223 ndonnelly@tonygraham.com
