Tony Graham Lexus
299 W Hunt Club Rd , Ottawa, ON, K2E 1A6
Member since December 20, 2013
299 W Hunt Club Rd Ottawa ON K2E 1A6Overall Score
Tony Graham Lexus687 Reviews
53Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
May 31, 2019
I decided to buy a new car, but a male Asian dealer (Thanh Trinh) had a horrible attitude. I said I am interested in IS 300, and he began to negotiate the price with me. When I said could you show me the car first, He said why should I show you the car if you don't agree with the price that I give u. You not only lose one potential customer but also the company's reputation. I will suggest to my friends to avoid this place.
Written By: seeu s
Hello Seeu, We are sorry you had a bad experience here at Tony Graham Lexus and we are shock and confuse that Thanh would act this way as we know how respectful he is will all guest. If you still would like to discuss this, or if there is anything I can do, please reach out to me at any time at my extension or email. Sincerely, David Tran Lexus Sales Manager Tony Graham Lexus 613.225.1212 X632 dtran@tonygraham.com
May 31, 2019
I was decided to buy a car for myself at Lexus this place, but there is a male Asian dealer has a horrible attitude. When I said, I am interested in a car, and he starts to negotiate the price with me. I said could you show me the car first. He was like you don’t like the price that I give you why should I show you the car??? You don’t lose A potential customer. You lose your company's reputation. I will suggest my friends not go to this place.
Written By: nadiyishuai的脑残粉 s
Hi Alex, Thank you for your feedback. I am disappointed to read about your experience at our dealership and I would like to speak with you. When you have a chance, please connect with me on ndonnelly@tonygraham.com or 613-225-2223. Neil Donnelly Vice President Tony Graham Lexus
May 31, 2019
Worst dealer with really bad attitude. Mr. Tan
Written By: NADIYISHUAI的脑残粉。
Hello, I am disappointed to read about your experience at Tony Graham Lexus. I would like to speak with you regarding your visit to the dealership. Please connect with me on ndonnelly@tonygraham.com or 613-225-2223. Neil Donnelly Vice President Tony Graham Lexus
May 31, 2019
Worst dealer with really bad attitude. Mr. Tan
Written By: NADIYISHUAI的脑残粉。
Hello, I am disappointed to read about your experience at Tony Graham Lexus. I would like to speak with you regarding your visit to the dealership. Please connect with me on ndonnelly@tonygraham.com or 613-225-2223. Neil Donnelly Vice President Tony Graham Lexus
May 30, 2019
I was appalled at how they dealt with my friends failing Lexus. Only 6 years old yet had multiple failing systems and we were told that is what we should expect!?!? I really love my Toyota, so why are Lexus cars so unreliable? Dealer didn't stand behind what they sell.
Written By: Steve C
Hi Steve, I'm very pleased to hear that you love your Toyota so much; they are wonderful vehicles. Thank you for bringing to our attention an issue that a friend of yours had with their Lexus. If you could please help us out by asking your friends to contact me so that I can look into the issue that they are having, I would greatly appreciate it. Please have them contact me at ccarey@tonygraham.com Chris Carey Service Manager Tony Graham Lexus 613.225.2223 Ext. 671 ccarey@tonygraham.com www.tonygraham.com
May 30, 2019
I was appalled at how they dealt with my friends failing Lexus. Only 6 years old yet had multiple failing systems and we were told that is what we should expect!?!? I really love my Toyota, so why are Lexus cars so unreliable? Dealer didn't stand behind what they sell.
Written By: Steve C
Hi Steve, I'm very pleased to hear that you love your Toyota so much; they are wonderful vehicles. Thank you for bringing to our attention an issue that a friend of yours had with their Lexus. If you could please help us out by asking your friends to contact me so that I can look into the issue that they are having, I would greatly appreciate it. Please have them contact me at ccarey@tonygraham.com Chris Carey Service Manager Tony Graham Lexus 613.225.2223 Ext. 671 ccarey@tonygraham.com www.tonygraham.com
May 28, 2019
Written By: Nicole B
Hi Nicole, Thank you so much for the recommendation. I'm glad you had a pleasant experience at Tony Graham Lexus. Neil Donnelly Vice President Tony Graham Lexus P-613-225-2223 ndonnelly@tonygraham.com
May 28, 2019
Written By: Nicole B
Hi Nicole, Thank you so much for the recommendation. I'm glad you had a pleasant experience at Tony Graham Lexus. Neil Donnelly Vice President Tony Graham Lexus P-613-225-2223 ndonnelly@tonygraham.com
May 16, 2019
Travis, sales rep was very curtous and knowledgeable. I like the place.
Written By: Ahmed E
Hi Ahmed, Thank you for the review. I'm glad you had a pleasant experience at Tony Graham Lexus. Neil Donnelly Vice President Tony Graham Lexus P-613-225-2223 ndonnelly@tonygraham.com
May 14, 2019
I service two of my Lexus vehicles here and I've always been pleased with the service. Chris Carey and his team are all extremely excellent to deal with!
Written By: Alin P
Hi Alin, Thank you so much your kind words. I am glad you had a pleasant experience with the service team and thank you for your trust in our team. Chris Carey Service Manager Tony Graham Lexus 613.225.2223 Ext. 671 ccarey@tonygraham.com
