Forest City Mazda
652 Wharncliffe Rd S , London, ON, N6J 2N4
Member since October 11, 2017
652 Wharncliffe Rd S London ON N6J 2N4Overall Score
Forest City Mazda918 Reviews
152Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
January 10, 2018
Written By: stephen p
Thank you for your fantastic review Stephen!
The fluids that were to get topped up/ filled where not filled up
January 07, 2018
The windshield washer fluid was not filled up. I had about only a day's use before it was emptied.
Written By: TRISHA &
Trisha and Ryan, thank you for your feedback. I will be notifying our Service Manager.
Related Staff:
The Service Team at Probart Mazda
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January 06, 2018
I purchased a new vehicle from this dealership last year and they did an excellent job with giving me the features that I was looking for. Above that, I had an accident where I ran over road paint and got it all up the side of my brand new 2018 car! But, they were able to save the day by referring me to a body specialist near by and get the issue resolved. The only thing that was disappointing was my block heater installation. I had purchased the block heater in August and they were supposed to follow up in November to have it installed. I called in the beginning of December and they informed me they had many ready to be installed; but did not let me know and I had paid for labour and the part already. Although the last referenced experience was a bit annoying, my experience with Probart has been great.
Written By: Grant A
Thank you for your feedback Grant! We’re happy to have your business, and we’re happy you’re so pleased with our service!
January 06, 2018
I purchased a new vehicle from this dealership last year and they did an excellent job with giving me the features that I was looking for. Above that, I had an accident where I ran over road paint and got it all up the side of my brand new 2018 car! But, they were able to save the day by referring me to a body specialist near by and get the issue resolved. The only thing that was disappointing was my block heater installation. I had purchased the block heater in August and they were supposed to follow up in November to have it installed. I called in the beginning of December and they informed me they had many ready to be installed; but did not let me know and I had paid for labour and the part already. Although the last referenced experience was a bit annoying, my experience with Probart has been great.
Written By: Grant A
Thank you for your feedback Grant! We’re happy to have your business, and we’re happy you’re so pleased with our service!
January 05, 2018
Written By: scott s
Thank you, Scott, for your 5-star review of our performance! We appreciate your response.
January 05, 2018
Written By: scott s
Thank you, Scott, for your 5-star review of our performance! We appreciate your response.
Joan always goes the extra mile
January 05, 2018
I have always had good service when I've brought my car in. A couple of times the service department has suggested I have more work done than I had requested
Written By: MARY
Thank you for your feedback Mary! Our goal is to have your car running in tip-top shape because your safety is our priority! Our Service Advisors may suggest maintenance that needs to be done so that we can accomplish this goal. However, we are always sure to specify what needs work now and what can wait. Thank you for the 5-star review!
Related Staff:
The Service Team at Probart Mazda
View ProfileQuick and easy
January 04, 2018
Oil change and tire rotation. Made a recall fix. All satisfactorily performed Nothing else to say The survey is a pain in the ass
Written By: DONALD
Thank you for your feedback Donald.
Related Staff:
The Service Team at Probart Mazda
View Profile2015 Mazda CX5
January 04, 2018
I had completed an unwanted acceleration form to be sent to Mazda head office as the diagnostics on the car were not showing any information about the problem that I was experiencing with acceleration when braking. This form was done over a month ago and then about 2 weeks ago when I had trouble again, I found that the form had not yet been forwarded to head office. The dealership did provide me with a loaner thankfully but I am now waiting for tomorrow when a report from head office will be brought to my dealer by the regional rep. I hope it will help.
Written By: DALE &
Dale & Janet, we were disappointed to see this review as our customer service is our top priority! I have spoken to our Fixed Operations Manager Brad Musselman and he has informed me that this situation is being worked on as we speak! If you have any further questions or concerns, please reach out to Brad @ (519)-649-1800
Related Staff:
The Service Team at Probart Mazda
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January 04, 2018
Written By: Ellen H
Thank you for your feedback! We appreciate your time.
