Forest City Mazda
652 Wharncliffe Rd S , London, ON, N6J 2N4
Member since October 11, 2017
652 Wharncliffe Rd S London ON N6J 2N4Overall Score
Forest City Mazda918 Reviews
152Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
January 04, 2018
Written By: Ellen H
Thank you for your feedback! We appreciate your time.
Great vehicle and experience
January 03, 2018
Probart Mazda staff work as a team to ensure a wonderful experience and their exceptional service continues after the purchase is complete!
Written By: TANJA
Thank you for the awesome review, Tanja! We're happy you loved our service!
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Oil change
January 03, 2018
I don’t even want to do this questionnaire. Lay off. One two three four five six seven eight nine ten
Written By: MICHAEL A
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The Service Team at Probart Mazda
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January 03, 2018
I was impressed with the service at Probart motors. They were extremely professional and helpful.
Written By: Ellen R
Probart Mazda Review
January 03, 2018
The service was excellent, they worked with me over the phone and via email as I live two hours from the dealership. When I came to pick up my new vehicle, I was greeted at the door and had a wonderful experience - I definitely recommend them.
Written By: MIRANDA
We’re so happy that you had such a positive experience Miranda! Thank you for the fantastic review and enjoy your new vehicle!
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January 03, 2018
Written By: Anne M
Thank you for the great review Anne!
January 03, 2018
Written By: Anne M
Thank you for the great review Anne!
Very Poor First Experience
January 03, 2018
Recently purchased the vehicle with aftermarket rims. Broke a rim and was unable to locate the tool to remove the broken rim and replace it with the spare. The tool was placed with spare lock nuts (an honest salesperson would have told me not to knowing the aftermarket rims didn't fit the lock) which for obvious reasons was not stored in my vehicle. Full service would have placed this in my car with the wrench knowing this information. To make matters worse, when the car was serviced I was promised on multiple occasions a service agent would contact me and let me know what was happening. This never occurred and I was forced to walk to the dealership to get results. When the car was finally finished (6 days later) the service team neglected my original request to change the oil as well. Overall, not a very good first impression of Mazda or the dealership.
Written By: TYLER
Tyler, we were very disappointed to see this review but we have been working hard to rectify it! We do not believe that this experience was an adequate representation of our service. If you wish, please get in contact with our Fixed Operations Manager Brad Musselman to talk more about this situation. (519)-649-1800
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The Service Team at Probart Mazda
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January 03, 2018
Ryan and Joan are wonderful, but who drove my car to the front was not respectful and messed up the floor.
Written By: DEREK A
Derek and Diana, thank you for your feedback. We really appreciate your response!
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The Service Team at Probart Mazda
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January 03, 2018
Written By: Milan T
Milan, we appreciate the 5-star review!
