1515 Upper James St , Hamilton, ON, L9B1K2
Member since May 26, 2017
1515 Upper James St Hamilton ON L9B1K2773 Reviews
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July 11, 2017
A few points i made before, but noone is listening. I asked to get a report before the water leak repair to be sent to caa insurance. That didnt happen. You went ahead and repaired. Now the insurance doesnt pay me the cost of repair. On another incident the manager from upper james, a woman, was very arrogant with me when i asked some questions. If she doesnt know how to talk to people she shoud go and train. I know noone care at acura, otherwise the issue would have been resolved. But thats ok. You didnt provide me with professional and outstanding service like you say you do. And now its my turn: i will never buy an acura in the future; i will talk to all my friends, relatives and other people about my experience and urge them not to buy acura. I got grilled and if you think thats ok, well then think about it: if at least one person will not buy this car, you loose more than it would have cost you to provide me with decent service. In the end you loose more. If that makes sense for your business, then continue like this.
Written By: ALEX
July 11, 2017
Very positive experience from end to end. Informed sales person, efficient account manager, car well prepared. Very pleased with vehicle.
Written By: Barry
July 11, 2017
Staff is always courteous and pleasant. Service is scheduled in a very timely manner and alternative transportation is offered.
Written By: MATHEW
July 11, 2017
I just purchased my 4th Acura, but this was my first from Acura of Hamilton. My entire experience, from my initial inquiry to the delivery of my car, was excellent. Louis and his team operate a first-rate dealership!
Written By: Robert B
Thanks for the great review. We appreciate your business!
July 11, 2017
I just purchased my 4th Acura, but this was my first from Acura of Hamilton. My entire experience, from my initial inquiry to the delivery of my car, was excellent. Louis and his team operate a first-rate dealership!
Written By: Robert B
Thanks for the great review. We appreciate your business!
July 11, 2017
Excellent customer service and explanation of the product. Also follow up to make sure I was happy. Great experience!!! Would lease again here for sure.
Written By: Steven