Forest City Mazda
652 Wharncliffe Rd S , London, ON, N6J 2N4
Member since October 11, 2017
652 Wharncliffe Rd S London ON N6J 2N4Overall Score
Forest City Mazda918 Reviews
152Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
December 13, 2017
Written By: Brad M
Brad, we would like to hear your feedback. Please contact our General Manager Jay Maroney by telephone 519-649-1800, at your earliest convenience.
Good Service, Just Slow
December 13, 2017
Went in to get my winter tires put on the car (they were already on rims). The staff were lovely and the job was well done. The only drawback, as it often is at Probart, is that they take too many cars at one time and thus despite having an appointment my car often sits there for a long time before being serviced. A simple tire change shouldn't take upwards of one hour.
Written By: ROB
Thank you for your feedback Rob. We appreciate you expressing your concerns! We try to accommodate all customers that we receive in a timely manner.
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December 13, 2017
Jesse was great! I love my new CX3 and he did everything he could to ensure I got just what I wanted :) The financial team seemed a bit disorganized. But still 5 star service!
Written By: Kayla d
Thank you for your great review Kayla! We hope you enjoy your new CX3!
December 12, 2017
There is a recall on my vehicle but they were waiting for parts. I thought they should have told me the status when I had my maintenance appointment. Are the parts in yet?
Written By: Paul J
Thank you for the positive review Paul! Sean Bawden will be in contact with you shortly to schedule you an appointment.
Staff are friendly, my vehicle was ready by the time promised, I paid exactly what the estimate was for service.
December 12, 2017
Service provided was a minor maintenance package, a warranty recall for the hatch lift gate, and reprogramming the computer for an alternator/electric issue on a 2013 Mazda 3. I only paid for the minor maintenance as Mazda covers the warranty issue and any computer reprogramming (for first 8 years).
Written By: APRIL
Thank you for the great review April!
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December 12, 2017
Written By: Kathleen Z
Thank you for the five star review Kathleen!
December 12, 2017
I just purchased my second vehicle from this dealership. Paul Den Toom is the most friendly and honest salesman that I have encountered in my life. He was not just their to get a sale. Very insightful and friendly. I would recommend Paul to anyone who is looking to purchase a new vehicle.
Written By: Danny R
Thank you so much Danny! We are so pleased to hear Paul was able to help you find a new vehicle that meets your needs.
December 12, 2017
I just purchased my second vehicle from this dealership. Paul Den Toom is the most friendly and honest salesman that I have encountered in my life. He was not just their to get a sale. Very insightful and friendly. I would recommend Paul to anyone who is looking to purchase a new vehicle.
Written By: Danny R
Thank you so much Danny! We are so pleased to hear Paul was able to help you find a new vehicle that meets your needs.
Great service!
December 12, 2017
After working all day, talking on the phone to make appointments is the last thing I want to do. Probart Service Desk emailed me my service reminder, everything I needed was conveyed via email, and appointment was booked! Service is always pleasant and fast. And I definitely appreciate the free Keurig in the waiting room.
Written By: KYLIE
Kylie, thank you for the fantastic review! We're happy you're satisfied with your service experience!
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December 12, 2017
Written By: Patty B
