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Forest City Mazda

652 Wharncliffe Rd S , London, ON, N6J 2N4

Member since October 11, 2017

652 Wharncliffe Rd S London ON N6J 2N4

Overall Score

4.3

Forest City Mazda

918 Reviews

152
Forest City Mazda

Review Ratings Breakdown

Consumer Reviews

*Showing a selection of the total reviews available from Google.

*Showing a selection of the total reviews available from Facebook.

Forest City Mazda Forest City Mazda
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December 06, 2017

Written By: Colin S

Forest City Mazda responded on December 11, 2020

Colin, thank you for your awesome feedback!

Forest City Mazda Forest City Mazda
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December 06, 2017

The Service Staff at Probart Mazda are excellent, always so outgoing and friendly. I fully trust their decisions and recommendations when it comes to what service requirements are needed on my Mazda 3.

Written By: Margrit W

Forest City Mazda Forest City Mazda
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December 06, 2017

Great service as always at Probart Mazda! Helpful and friendly staff. Fast & efficient service.

Written By: Sarah T

Forest City Mazda Forest City Mazda
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December 05, 2017

Written By: Rachael C

Forest City Mazda Forest City Mazda
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December 05, 2017

Written By: Glen F

Forest City Mazda responded on December 11, 2020

Glen, we truly appreciate your review!

Forest City Mazda Forest City Mazda

very busy, yet some staff are rather abrupt and not very nice!

December 05, 2017

above above above above above above above above above above above above above above above above above above above above

Written By: LINDSAY

Related Staff:

Forest City Mazda Forest City Mazda

I attended Probart lqast week for my vehicle's eight month check-up, oil change, tire rotation, etc. - the entire experience was perfect from beginning to end.

December 05, 2017

As stated above, I attended for my vehicle's eight month check-up, etc. As per my first visit earlier this year, I was asked if I wanted my car washed - I love that this service is offered each time I come in and that there is no charge. I asked the Service Advisor for his opinion regarding snow tires (two or four) - he explained everything to me in detail and answered all of my questions and provided me with a quote for purchase and installation, etc.. He was very courteous and respectful at all times - overall an enjoyable experience!

Written By: HEATHER

Forest City Mazda responded on December 19, 2017

Heather, thank you for such a great review! We appreciate that you always choose to service with us!

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Forest City Mazda Forest City Mazda

our mazda head lights i hate them...........

December 05, 2017

My experience with the staff is not my compliant. I have asked in person the last 2 times and over the phone to please take a look at my headlights. They always say nothing is wrong. I need to drive with my hi beams on all the time at night.. I don't live in London so I am driving on rural roads and the 401. it is very hard to see very far. When i have my hi beams on nobody blinks back to say i have them on so to me the hi beams must be not be very strong. I feel when I drive in the night with low beams it is a safety concern for others and myself. We have other cars and we don't have this problem. Our other cars shine double the distance in front of the vehicle.when the low beams are on. the problem is just in our Mazda. Please advise what you can do to correct this problem. Rosemary Pollock 519-661-7662.

Written By: ROSEMARY A

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Forest City Mazda Forest City Mazda
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December 05, 2017

I only had an oil change done, there were no other issues identified yet I had to wait 10 minutes to settle my bill as this is now done by the service advisor. Both advisors were quite busy checking customers in. I don’t mind waiting when people are busy yet there was someone sitting at the former cashier desk who seemed more interested in lunch than customer service, even though I was waiting in front of him (on crutches)! The advisors are often too busy to do both jobs, bring back the cashier!

Written By: Marianne L

Forest City Mazda Forest City Mazda
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December 05, 2017

I only had an oil change done, there were no other issues identified yet I had to wait 10 minutes to settle my bill as this is now done by the service advisor. Both advisors were quite busy checking customers in. I don’t mind waiting when people are busy yet there was someone sitting at the former cashier desk who seemed more interested in lunch than customer service, even though I was waiting in front of him (on crutches)! The advisors are often too busy to do both jobs, bring back the cashier!

Written By: Marianne L

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