Palladino Mazda
936 Kingsway , Sudbury, ON, P3B 2E5
Member since November 23, 2017
936 Kingsway Sudbury ON P3B 2E5Overall Score
Palladino Mazda715 Reviews
233Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
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April 13, 2018
Written By: Angela S
Angela, we appreciate this 5-Star rating!
Summer Tire Installation
April 13, 2018
Was received promptly as per the scheduled appointment. Work was done promptly and was finished within 1 hour. Reception was courteous and efficient. Re-torque was done promptly.
Written By: MERD
Merd, thank you for telling us about your experience! We are happy that we could make this appointment so efficient for you!
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spring Service
April 13, 2018
Taylor was very clear processing Spring tune-up and made a follow up call on additional info not discussed at time of appt. Her hair is much nicer than Tyler's...
Written By: MAURICE
Thank you for this lovely review, Maurice! We are happy that your experience was so smooth. Taylor does have really nice hair!
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April 13, 2018
Kyle and Cole From Palladino Mazda have earned my respect and gratitude. They made my shopping experience a pleasant one and went out of their way to make sure I was happy. From start to finish they made the process easy and stress-free. Thank you Palladino Mazda!
Written By: Patti M
Great staff, amazing service
April 12, 2018
The staff at Palladino Mazda had always been very welcoming and polite when I/my family have gone in for repairs/oil changes. They are very kind to our children as we wait and make sure that there are activities for them to help pass the time. We recently had an issue with our vehicle when we were down south, the way we were treated not only by the Sudbury staff but by their sister company was absolutely amazing. I highly recommend this dealership to anyone who is looking for a new or used vehicle and wanting to deal with a company that is reliable and honest.
Written By: JESSIE
Jessie, thank you for this fantastic review! We are so happy that you enjoyed your experience with us. We will always go above and beyond! Welcome to our family!
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April 05, 2018
Great job
Written By: Freda M
Freda, thank you for this fantastic rating!
April 05, 2018
Great job
Written By: Freda M
Freda, thank you for this fantastic rating!
Faded Symbol, Poor Software, Lots of Waiting
April 04, 2018
Honestly everything was great except a few small things. One, i spent a lot of time waiting on Mazda, sitting in the store and also waiting for relplies on questions/inquiries (when I could have just waited at home and gotten a phone call when it was ready lol, but whatever now). Second, the Mazda Skyactive Symbol totally faded away within a week of owning the car, and I've asked several times now to have this fixed, still nothing done about it. It looks ugly now and is very noticeable. (was told they would look to see if it was covered under warranty, shouldn't be a warranty claim, it was like this right away lol?) Third, the software for both the Mazda mobile start and the infotainment unit is a joke. Sorry to say, but these systems are outdated and function VERY poorly. Until these things are rectified, I sadly leave my review as is.
We were sorry to hear about your dissatisfaction. I have spoken with our General Manager, Jamie Digby, and he has informed me that we have ordered you a new Skyactiv badge and we will notify you when we receive it! As for your other concerns, I have been informed that Tyler has spoken with you about them. We are happy that we were able to sort this out. If you have any further questions or concerns, please do not hesitate to reach out again.
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April 01, 2018
Written By: Lili H
April 01, 2018
Written By: Lili H
