Barrhaven Mazda
520 Motor Works Private , Ottawa, ON, K2R 0A5
Member since May 18, 2017
520 Motor Works Private Ottawa ON K2R 0A5Overall Score
Barrhaven Mazda598 Reviews
74Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
Frustrating
September 20, 2017
Hi. I brought my car in for an oil change and to investigate why the checked engine light was on. The oil change was done without issues. Impressed by the drop off and pick up shuttle. The OEM intake manifold was replaced after an engine smoke test was performed. When I got my car back, the check engine light was off. The next morning it was back on. The service guys concluded that the light was still on as I needed a new gas cap. So I purchased it and replaced it. Check engine light remains on. Brought the car to another mechanic. They hooked it up to the computer and it gave the code P 2243 A/F sensor Ref volt circ open. I have not had the time to bring the car back in.
Written By: CHRISTEN
Related Staff:
The Service Team at Barrhaven Mazda
View ProfileInept
September 19, 2017
The reason for my visit was not addressed. In addition, I did not receive a call notifying me of problems until late afternoon at which point I was told mechanics were going home and problems cotld not be addressed until the next day. Estimate was not prepared, I had to wait an additional hour to receive it. I was then assured work would be done first thing in the morning. At 11 am work had yet to be done. When I finally received my car, the central problems were still not fixed. Extremely disappointed in quality of service and customer car. Will not be returning.
Written By: DARCIE
Related Staff:
The Service Team at Barrhaven Mazda
View Profile
September 19, 2017
Written By: Tim A
September 19, 2017
Written By: Bonnie D
September 19, 2017
Written By: Bonnie D
September 19, 2017
All expectations we met! Max, my sales rep was polite informative and just down right awesome! The service department personnel that I met were young enthusiastic, courteous and knowledgeable about my newly purchased vehicle and it's service requirements.
Written By: Rob R
Very bad customer service
September 19, 2017
Very unprofessional crew, no follow ups, not concerned for their customers, poor service, poor dealership, never buy from them again
Written By: BHAVJIT
Related Staff:
September 19, 2017
Written By: Tom C
September 19, 2017
Written By: Tom C
September 19, 2017
I am extremely satisfied with the service provided by Barrhaven Mazda staff. I am made to feel welcomed and the service department staff are friendly, efficient and fast. In my 40 years owning a vehicle the Mazda experience far outweighs any other automotive dealership. Zoom Zoom!
Written By: Donald R
