Empire Auto Group
282 Springbank Dr , London, ON, N6J1E9
Member since June 24, 2015
282 Springbank Dr London ON N6J1E9Overall Score
Empire Auto Group1490 Reviews
201Review Ratings Breakdown
Consumer Reviews
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I was lied to and deceived so they could get their sale
December 27, 2022
If you have credit issues they can certainly help. If you want the full truth and no lies you will want to go somewhere else. Sam and Sean told us we could reapply for financing after 6 months so that I could potentially no longer be a co-signer so they could make the sale. 6 months later when we called them on it they changed their stories informing us that it would have to be at least 9 months plus we would have to trade the car in for another one. But hey they made their sale. Do not deal with these hustlers. Find a place with integrity and honesty
Written By: Heath
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Terrible customer service salesman pushy
December 27, 2022
Terrible salesman pushed a car for my daughter without explaining anything or even speaking to the co signer. Now won't even speak to her or make arrangements with a vehicle they say she purchased.
Written By: Pamela
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December 24, 2022
Worse place to deal with. All they care about is a sale. Lack of customer service no business matters. Scammed a young lady that had 0 clue as to what was even happening. Great business Owner won't even respond to her to help sort the situation
Written By: Pamela M
Wouldn’t even give it 1 star
December 24, 2022
I had to cancel because it wasn’t going to work and now they are still taking my money and I don’t even have the car and they are reselling the car I even have picture proof
Written By: Amber
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Wouldn’t even give it 1 star
December 24, 2022
I had to cancel because it wasn’t going to work and now they are still taking my money and I don’t even have the car and they are reselling the car I even have picture proof
Written By: Amber
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Terrible customer service salesman pushy
December 24, 2022
Terrible salesman pushed a car for my daughter without explaining anything or even speaking to the co signer. Now won't even speak to her or make arrangements with a vehicle they say she purchased.
Written By: Pamela
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December 24, 2022
If you are looking for a good car and unexpected service by dealer then must visit empire auto group and meet deepak. I just purchased a car from him and he was very kind and giving you a best suggestion according to your preference of car. Deepak was very helpful and strive to give all kind of services that customer wants from dealer while purchasing car. If you are planning a car must visit empire auto group and meet deepak there. Overall all representative was good and having skilled technicians with them. Such a nice experience with them.
Written By: rathod a
Welcome to the Empire Auto Group family, Arjav! Thank you for sharing your experience and the acknowledgment. We feel honored that you placed your trust in us, and we were able to stand tall. Have a happy motoring experience ahead.
December 22, 2022
I had great experience . Customer service by deepak was awesome. He handed over me a great car I really like it.
Written By: Gurleen S
Thank you, Gurleen! We hope you have a wonderful holiday season and a successful drive in the new year ahead. We feel humbled that you took the time to share your experience. We take pride in our customer service and are glad that we were able to stand by our word. Welcome to the Empire Auto Group family!
December 20, 2022
Hi all I am really happy got my drive from Deepak he is super nice and helped me from finding me a nice car finance and delivery of my car ..I would recommend all
Written By: Roshan S
Thank you so much for your kind review, Roshan. Welcome to the Empire Auto Group family! We hope you have a pleasant and successful drive ahead in your new car.
December 20, 2022
Just had a great experience buying a used truck. Sam and Tom were extremely helpful. They had a solution for any problem we might have had and made custom changes to make sure we got the vehicle we wanted. They even fixed the flat we had on the vehicle we were trading in while we waited for the new one. They really went above and beyond. Thanks guys
Written By: Kimm S
Welcome to the Empire Auto Group family, Kimm. Thank you for taking the time to share your feedback with us. We are glad to hear you had a happy shopping experience. We take pride in our customer service and are grateful and humbled by your acknowledgment and encouragement.
