2575 Bank St , Gloucester, ON, K1T 1M8
Member since June 15, 2017
2575 Bank St Gloucester ON K1T 1M82323 Reviews
177*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
November 09, 2021
Eddy is very professional and can help, with all yours needs whether it be a new or used car I suggest looking for Eddy.
Written By: batoul b
We are thrilled that you enjoyed your experience with Eddy. I will be sharing your feedback with the team. We hope to see you again soon.
November 09, 2021
Excellent and welcoming services experienced. Great deal of knowledge when in need of a vehicle new or used go check out Eddy at bank street Mazda.
Written By: zahraa b
Thank you so much for sharing your experience with Bank Street Mazda and Eddy. Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We look forward to working with you again in the future.
November 09, 2021
I came in to sell my car and ended up doing a trade in and got the car I really wanted. Charles was very helpful and knowledgeable. Charles was very easy to work with and made me feel comfortable. The entire experience was 5 out of 5. I will definitely be recommending my friends and family to Bank Street Mazda and to Charles. Thank you for the great experience. -Mavish Houle
Written By: Muzaffara H
Your recommendation means a lot to us, Muzaffara! Thank you for choosing Bank Street Mazda. It’s so lovely to hear that Charles helped to make your experience such a positive one. We look forward to serving you for many years to come!
November 08, 2021
I wish to express my thanks for the service that Charles provided in my purchase of a used car. He made me feel that he was doing everything he could to ensure I was happy with the one I chose, which so far I certainly am! It was a pleasure to deal with him. "Mr. Roger"
Written By: Roger P
On behalf of us at Bank Street Mazda, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Charles. We will be sharing your feedback with our team. We wish you safe travels and look forward to seeing you again soon!
November 08, 2021
Eddy was professional, compassionate and most of all very knowledgeable. Highly recommend.
Written By: The H
We would like to thank you for your recommendation and this fantastic review. I will be sharing your feedback with our team. We hope to see you again soon.
November 07, 2021
Excellent service! Eddy is very gd has a lot of experience And knowledge in vehicules! Very patient and professional!! Recommended!!
Written By: George b
We would like to thank you for your recommendations and this fantastic review. Our team of professionals is dedicated to providing you and everyone else who visits Bank Street Mazda with only the best there is to offer. It’s so lovely to hear that Eddy helped to make your experience such a positive one. Please revisit us soon!
November 07, 2021
Really bad experience here from the get go. We felt as though we were being brushed to the side most of the time as our rep, Eddie, was bouncing from customer to customer. We wouldn’t see him for long periods of time as he was assisting others. We did not feel like we were a priority whatsoever, & they did not seem to care whether they sold a car or not. We were willing to pay over 10k cash, & they tried to sell us on financing. They made us feel as though we were cheaping out on a car & weren’t spending very much. This is insulting. We went to get a 3rd party inspection on one of the cars & were told that there was a lot wrong with it & that they are asking thousands more than they should be for it, ie. being ripped off majorly. For another car, we were told by Eddie that he could take $300 off plus change the battery as it was old & dead & needed replacing (they had to jump start it 3 times for us just to test drive it). The manager then came to tell us that no discount could be given & that it costs a lot to replace the battery (like this is our problem). The manager also oddly told us that he wanted to keep all the cars on his lot. Was this supposed to be reverse psychology? We really felt like we wasted our time & were treated with little respect. Eddie also told us we were his priority over the other customers he was assisting while leaving us for long periods of time. What kind of priority is that? We also felt a lot of dishonesty & they were very hard to trust. We did a lot of research on used cars/dealerships before going, so we could see right through it all. In the end, we were glad we walked away!
Written By: Jennifer C
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. We apologize for the inconvenience and to rectify any problems you had, please connect with our customer service department customerservice@dilawricanada.com so that we can formally assist you.
November 06, 2021
Charles is a great sales representative, I highly recommend seeing him at Bank Street Mazda. Super friendly and helpful 😊
Written By: Stephanie C
We couldn’t be happier that Charles provided you with a great car buying experience. She is a real asset, and we are lucky to have her on the Bank Street Mazda team, please come back to visit anytime!
November 05, 2021
I had such an incredible experience buying my new Mazda CX-5 from Zach at Bank Street Mazda. I have purchased my last three cars from this dealership and I have been impressed with the service every time! This time though was beyond expectation. Zach treated me like family! Thank you, I’ll be back for my next car!!
Written By: Billie-Lynn H
Hi Billie, thank you so much for sharing your experience with us and for giving us a 5-star review. I will share this with the team. We hope to see you again soon.
November 05, 2021
Great service and friendly salesmen Eddy
Written By: Alexandre G
Hi Alexandre, thank you so much for sharing your experience with us and for giving us a 5-star review. I will share this with the team. We hope to see you again soon.