Barrhaven Mazda
520 Motor Works Private , Ottawa, ON, K2R 0A5
Member since May 18, 2017
520 Motor Works Private Ottawa ON K2R 0A5Overall Score
Barrhaven Mazda598 Reviews
74Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
July 15, 2017
I bought my Mazda2 from Reza last week. It was the best car buying experienceto date. Thanks for the ViP treatment fellas. A++++
Written By: Denise S
July 15, 2017
I bought my Mazda2 from Reza last week. It was the best car buying experienceto date. Thanks for the ViP treatment fellas. A++++
Written By: Denise S
July 08, 2017
Written By: Mohiuddin A
July 08, 2017
Written By: Mohiuddin A
Purchase of Mazda 3 Sport 2010
June 28, 2017
I purchased a used Mazda 3 Sport at the Barrhaven Mazda. Lack of communication I would say is the biggest problem. I was initially told by the salesperson that the small dents in the front of the vehicle would be fixed by the time I picked up the car. When I did pick it up he said that's not possible with a used vehicle and didn't the manager speak to me. I expressed my concerns and the manager stepped in an indicated that I could bring in the car to have it fixed. I brought the car in on a Thursday and waited for 30 minutes for the shuttle - no shuttle was available so one of the workers gave me a lift. When I brought the car in - the service person noticed that the fog light had an issue and said it would be fixed as well. When I picked up the car I was advised the part was not available and would have to be ordered. Ok - part was supposed to be in by the following Monday, now it's Wednesday aft. and no followup. Have left a message as service didn't pick up. Also I had put a $1,000 deposit down which I received back a couple of weeks later minus the plate renewal charge. No breakdown on the receipt so I called the Accounting Dept. and left messages with Marion (Maryanne sp.?) twice over a period of a week - no reply. When I called again they transferred me to a different person who said they are not allowed to speak to customers and I should go through my manager. Well, surely someone could have referred my messages. I was transfered to someone names Lee who advised what the breakdown was. All in all not a big deal - things have been resolved for the most part but I feel the whole process could have run smoother.
Written By: ANGELA
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June 27, 2017
I knew I wanted a new CX-5, and I pass this new location every day. Went in for a test drive, and Alex was very knowledgeable and enthusiastic about the car, and it was his first day on the job. I wouldn't have been able to tell! They were able to find me the exact colour and model I wanted, so I'm very happy. I would recommend this dealership and Alex to anyone looking for a Mazda (great cars). Go check it out!
Written By: Lauren D
I highly recommend Barrhaven Mazda!
June 25, 2017
My car was towed to Barrhaven Mazda because I was hearing a loud scraping/screeching sound in my driver's side front wheel. The dealership was closed so they looked at my car the next day. It turned out I had a rock between the rotor and the backplate. The service department removed the rock at no charge to me!! Unbelievable service! Such a kind gesture! I would definitely recommend this dealership to anyone looking for professional and personal service!
Written By: BRENDA
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The Service Team at Barrhaven Mazda
View ProfileIt was one of the best experiences that I have had in purchasing a car.
June 25, 2017
Our salesman, Max Hickson, was excellent. He answered all of my questions, took me on a number of test drives, and dealt very honestly with me when negotiating the sale. The buying process went very quickly and to my total satisfaction. All in all, it was a great experience and I would certainly buy a future car from Max and the rest of the Barrhaven Mazda team.
Written By: DAVID
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June 23, 2017
Excellent service from all the staff I talked too. Reza, Yichen, Mark, Eli, all helped to make my Mazda purchase experience a good one. I would recommend to anyone to go and check out this dealership when considering purchasing a vehicle.
Written By: Jonathan W
June 23, 2017
Excellent service from all the staff I talked too. Reza, Yichen, Mark, Eli, all helped to make my Mazda purchase experience a good one. I would recommend to anyone to go and check out this dealership when considering purchasing a vehicle.
Written By: Jonathan W
