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July 24, 2020
I was impressed with the prompt response to my online inquiry, and they were ready to work with my schedule in order to provide the service I was interested in. I think there was a glitch with the online credit application, which was not ideal as it seemed like they had poor internal communication, but that got cleared up. Everyone was very friendly and welcoming, no high pressure sales tactics.
Written By: Carman
June 26, 2020
I have bought a few vehicles over the years from many dealerships. Most of which seem more concerned about ensuring they get a sale (the business side of things) and many sales staff / managers are not always respectful or take the customers thoughts and opinions into account. At Cold Lake Chrysler, I had the pleasure of working with a knowledgeable salesman, Richard. When I had questions on the vehicle I wanted to purchase, he quickly pulled up the original build sheet to find out the options of the car. He worked with me and always made me feel respected and completely at ease. Super easy. Negotiating was a breeze as we each had a figure in mind that we could agree upon. The Sales Manager was friendly and never stopped smiling. He engaged conversation with you and at the end of the day wanted to make sure I got the car I wanted and a fair price from my trade in. Cars are cars and you can buy them anywhere, but what really stands out and separates dealerships is the way the sales agents communicate and work with the buyer. These guys make you feel appreciated and welcome. Richard sold me on Cold Lake Chrysler. This is the dealership I will tell everyone about my super positive experience. Thanks guys,
Written By: Kelly B
Thank you for the awesome review and so happy Richard found the unit of your choice!