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May 22, 2020
I just picked up my new car from BMW London and it was the best experience despite all that we are going through. Chris is the only person I will ever buy a car from! My car was sitting in their lot for a month and I couldn’t pick it up because of the pandemic but Chris took it upon himself to go in and drive my car around the lot to make sure all was good for when I could pick it up. The level of customer service and professionalism that Chris shows is beyond what one would expect. Thank you Chris for your genuine caring. Patrick (Financial Services Manager) was also very professional and efficient. I highly recommend BMW London to anyone who wants to drive a great car and experience a fabulous customer service.
Written By: Yasaman G
March 18, 2020
Nic assisted me with checking in my cqr as the rear wiper wouldn't squirt fluid and low washer fluid stayed on after I filled it. He also went one step further so we went out to my car and he checked a few things. It did need to see a mechanic. I needed a rental as it would take 24 hour for the cleaning solution to be effective as I used the wrong brand of washer fluid. I picked up my car the next day and Nic took care of me. Steve and I enjoyed a yummy cookie and water. lol. I saw Jason who sold me the car as well as Chris who I know through a mutual friend. Everyone smiles and is helpful. Thanks.
Written By: Jennifer