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June 07, 2021
This is the first-time for me and unfortunately it was no so good experience comparing to other BMW services center. They have no shuttle services and the staff are not so welcoming or they treat you well. I will give mt self one more try there if its gonna be the same i will not use there services again.
Written By: Feras A
May 22, 2021
"The best day ever!" was had today thanks to Chris Yeoman who went out of his way to give my nine-year old son a wonderful BMW experience. My son loves cars, and he visited the BMW dealership today with his grandfather to check out some of the vehicles, specifically the X5. Chris let him sit in the vehicle and sent him home with a BMW ball cap, which will be a lasting memory of such a great interaction with the brand. Understanding that a luxury brand is about more than engineering and craftsmanship, BMW also clearly strives to create a memorable experience for their customers which is unsurpassed. I was moved to learn that this gift was extended to a little boy today, which will leave a lasting impression. Thank you, Chris, and BMW London, for showing a little boy that you're never too young to appreciate some of the finer things in this world and thank you for making him feel like a king today; a feeling he will no doubt associate with the BMW brand for years to come. He will one day be a very loyal customer!
Written By: Lauren A
May 19, 2021
A shout out to Chris Yeoman and Greg Smith at BMW London. They went above and beyond. Thank you!
Written By: Cate
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May 14, 2021
Had a very good experience with Teagan McCombs while searching for an 8 series. She was very knowledgeable and quick to respond to my questions. Although I ended up selecting another car from a dealer closer to my home and with more features that I was looking for, Teagan was professional throughout.
Written By: I K
April 02, 2021
We wanted a CPO X3M40i and could not find the car locally in Nova Scotia. The X3 has an unusual amount of height in the cargo area with the seat folded when compared to competitors (35 in/89 cm) we needed for our three lanky, overgrown standard poodles. Many dealers we contacted during our search had difficulty disclosing info on vehicles they supposedly had in inventory. Basic questions posed were often ignored although we attempted to convey our intent to purchase. Kyle Black responded immediately to all of our queries, providing info beyond the specification sheet, advising us the previous owner of our car was a long-standing customer who bought another BMW. He also sent close up photos of wear and tear items we would not have noticed otherwise, thereby securing our trust and confidence through total transparency. He certainly underpromised and over delivered. The vehicle was immaculate when it arrived and Kyle even surprised us with a swag basket of BMW goodies we did not expect. Michelle SanGermano made the transaction fluid and informed us of a BMW unlimited kilometre extended warranty package that fit our needs perfectly. Can’t wait to pack our mutts and bikes for the three hour trip to PEI. 6 stars to BMW London.
Written By: Kirk T