766 Wharncliffe Rd S , London, ON, N6J 2N4
Member since November 21, 2018
766 Wharncliffe Rd S London ON N6J 2N4774 Reviews
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July 27, 2021
Customer service and service department are pretty much the worst ever. Bring your vehicle in and it comes out worst with poor communication of their mistakes. Had my power window actuator replaced only to have water leaking into the vehicle due to them using the old vapor barrier and old glue that wasn't supposed to be used again. They denied it that it was their fault but they were the only people who touched it. Also left all my X3 windows open only to have rain pass over and water damaged my interior. Only after a huge yelling and screaming match that a general manager was willing to take care of it. The service team is more than trash, trash will be considered an upgrade to this dealerships service. Last BMW ever!
Written By: Terry C
June 24, 2021
I called BMW and they did a bunch of work on my car for free! I was surprised and happy. Thanks BMW. Follow me on Twitter I am Spotnickdacat
Written By: Taylor
There are no staff members associated with this review.
June 11, 2021
When we went to pick up a new X3 vehicle, it was not equipped with some of the features that were expressly to be included, hoping that we would not notice. BMW London attempted to defraud us. Do not do business with this dealership. They are untrustworthy and their General Sales Manager does not seem to care.
Written By: Jeff
There are no staff members associated with this review.