+18558976464

BMW London

766 Wharncliffe Rd S , London, ON, N6J 2N4

Member since November 21, 2018

766 Wharncliffe Rd S London ON N6J 2N4

Overall Score

4.1

BMW London

739 Reviews

129
BMW London

Review Ratings Breakdown

Consumer Reviews

*Showing a selection of the total reviews available from Google.

*Showing a selection of the total reviews available from Facebook.

BMW London BMW London
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August 04, 2021

Did my car service many times here. Staffs are great and very efficient.

Written By: Amber H

BMW London BMW London
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July 30, 2021

Written By: Mary R

BMW London BMW London
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July 27, 2021

Customer service and service department are pretty much the worst ever. Bring your vehicle in and it comes out worst with poor communication of their mistakes. Had my power window actuator replaced only to have water leaking into the vehicle due to them using the old vapor barrier and old glue that wasn't supposed to be used again. They denied it that it was their fault but they were the only people who touched it. Also left all my X3 windows open only to have rain pass over and water damaged my interior. Only after a huge yelling and screaming match that a general manager was willing to take care of it. The service team is more than trash, trash will be considered an upgrade to this dealerships service. Last BMW ever!

Written By: Terry C

BMW London BMW London
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July 10, 2021

Written By: Michael M

BMW London BMW London
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July 09, 2021

Great service! Friendly people!

Written By: Carole S

BMW London BMW London
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July 08, 2021

First class help from Steve in Service. They came to my help even though Maranello BMW did not honor their screw up. Will be back in London for my future work & purchases. Very friendly staff.

Written By: John V

BMW London BMW London
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BMW time

June 24, 2021

I called BMW and they did a bunch of work on my car for free! I was surprised and happy. Thanks BMW. Follow me on Twitter I am Spotnickdacat

Written By: Taylor

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BMW London BMW London
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Worst experience ever

June 11, 2021

When we went to pick up a new X3 vehicle, it was not equipped with some of the features that were expressly to be included, hoping that we would not notice. BMW London attempted to defraud us. Do not do business with this dealership. They are untrustworthy and their General Sales Manager does not seem to care.

Written By: Jeff

BMW London responded on June 11, 2021

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BMW London BMW London
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June 11, 2021

Kyle is excellent in customer service.

Written By: Gurlal B

BMW London BMW London
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June 09, 2021

They helped me quickly with my car. It turned out that what I thought wasn't an issue, their friendly staff explained it to me and I wasn't charged for it.

Written By: Ken M

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