BMW London
766 Wharncliffe Rd S , London, ON, N6J 2N4
Member since November 21, 2018
766 Wharncliffe Rd S London ON N6J 2N4Overall Score
BMW London850 Reviews
131Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
May 14, 2019
After just purchasing our 3rd vehicle from Charles Scrooby at BMW London its obvious its not just the superior vehicle but the Superior Client Service and satisfaction we have always received from Charles. Simply the best at what he does and he is committed to creating a positive experience before, during and after Purchase.
Written By: Barry S
May 13, 2019
We recently sent our x5 to have the summer tires put on and diagnose a few issues. My husband told the service manager that the drive had been rough and there was front end noise. It was very obvious and easy to hear even on a short drive. They charged us a small fortune to "fix" an apparent broken coil, and it yet came back with the same noise. It's clear that the technician didn't road test or they would have known it wasn't fixed. Another private mechanic diagnosed it within a minute of driving and replaced a wheel bearing, problem solved. I doubt the coil they charged a fortune for was even in need of replacement. In addition, when diagnosing an unrelated issue they needed to removed my child's carseat. Instead of asking someone for help or looking it up, the technician unbuckled one side of the belt and literally ripped it off of the seat. The technicians here are incompetent and the service manager doesn't take responsibility.
Written By: Te-Anna P
May 13, 2019
We recently sent our x5 to have the summer tires put on and diagnose a few issues. My husband told the service manager that the drive had been rough and there was front end noise. It was very obvious and easy to hear even on a short drive. They charged us a small fortune to "fix" an apparent broken coil, and it yet came back with the same noise. It's clear that the technician didn't road test or they would have known it wasn't fixed. Another private mechanic diagnosed it within a minute of driving and replaced a wheel bearing, problem solved. I doubt the coil they charged a fortune for was even in need of replacement. In addition, when diagnosing an unrelated issue they needed to removed my child's carseat. Instead of asking someone for help or looking it up, the technician unbuckled one side of the belt and literally ripped it off of the seat. The technicians here are incompetent and the service manager doesn't take responsibility.
Written By: Te-Anna P
May 01, 2019
The worst customer service ever. They don’t know what to do when you have problem in your car took more than a week without fixing I end up taken it to Fanshawe Motors if you want better service take your car there.
Written By: Hussein A
April 30, 2019
Written By: Kyle H
April 30, 2019
Written By: Kyle H
April 27, 2019
Very friendly and professional. Helped me out after I blew a tire on the 401 and needed an emergency repair.
Written By: Michael R
April 27, 2019
Very friendly and professional. Helped me out after I blew a tire on the 401 and needed an emergency repair.
Written By: Michael R
April 26, 2019
Terrible service and defective product that continually trips the check engine light on a vehicle that is 3 years old with 16000k. Staff is abrasive and the lack of customer service is awful. Avoid.
Written By: Gord W
April 26, 2019
Terrible service and defective product that continually trips the check engine light on a vehicle that is 3 years old with 16000k. Staff is abrasive and the lack of customer service is awful. Avoid.
Written By: Gord W
