Tony Graham Lexus

November 27, 2025

We would like to wholeheartedly recommend Tony Graham Lexus and commend ZJ Li (Li), Product & Finance Specialist for providing an outstanding customer experience during our recent purchase of a new Lexus. From start to finish, ZJ was consistently responsive, approachable, and genuinely attentive to every question and concern we had. What truly set ZJ apart was the dedication to going above and beyond—ensuring every detail of the buying process was smooth, explaining features clearly, and making sure we felt confident and valued throughout. It’s rare to encounter such professionalism combined with genuine care, and ZJ Li exemplifies the highest standard of customer service. We are extremely grateful and confident in recommending ZJ to anyone looking for a seamless, exceptional Lexus experience.

Written By: Shawn K

November 25, 2025

I’ve bought a lot of cars over the years and the experience I had at Tony Graham was definitely among the best. I love that you only deal with one person throughout the entire process, unlike most dealers where you have to deal with a salesperson, a sales manger and a finance manager and by the end you’re exhausted from repeating yourself to 3 different people. Special shoutout to my salesperson Tan Vo for all the work he did to make my relatively complicated deal work. He was super patient, always responsive (even during non business hours) and just overall really easy to deal with. When I asked fairly for items to be included in the deal, he always either said yes or met me halfway. I never ever got a flat out “no” and that’s exactly what I look for in a salesperson. He even threw in stuff that he knew I would need at no extra cost. He is obviously looking at the big picture and trying to develop a relationship where a customer will continue to return to see him for future purchases or will refer friends/family. I wish more salespeople worked this way instead of looking at each sale as a one time deal. When I was initially shopping around, I also visited Belair Lexus and the brief experience I had there was significantly inferior to Tony Graham. Thank you to Tan and the Tony Graham team for a great sales experience from start to finish.

Written By: Nish G

November 24, 2025

I’d like to extend my sincere appreciation to Steve O for his exceptional support in helping me find the perfect SUV for my growing family. His expertise and commitment to delivering a seamless experience truly stood out. I also want to recognize Chris Carey for going the extra mile—joining me on a road test, quickly diagnosing the issue I was experiencing with my rear brakes, and resolving it without hesitation. Your dedication to customer satisfaction is outstanding and greatly appreciated!

Written By: Allen k

November 05, 2025

One of the best customer services. They went above and beyond even to help me with fixing my mats. You can trust Lexus team

Written By: Stan U

October 29, 2025

Tony graham lexus is where I usually service my car, you shall get excellent and professional service there, always ask for CHRIS, he will go extra mile to ensuring that your problems are resolved, he’s a very pleasant man , very professional, knowledgeable and kind. He’s the Ambassador of Tony graham LEXUS .

Written By: BISI O

October 22, 2025

Just picked up my new 2026 RX-350h and extremely pleased with the whole process. Our salesman, Michael, was extremely professional, friendly and helpful explaining and setting up the vehicle's features. The vehicle was spotless and ready for pickup per our agreement. I was also very pleased with my trade-in's value. I will definitely recommend Michael and Tony Graham Lexus to friends and family!

Written By: Paul H

October 03, 2025

Written By: minh p

September 24, 2025

I had a great experience at this dealership. All the staff were incredibly friendly and welcoming, you're greeted with a smile every time you walk in. A huge shoutout to Michael Eng for making what initially felt like a daunting process completely smooth and stress-free. His level of customer care went above and beyond. He patiently answered every question we had, no matter how big or small, and kept us updated at every step until our car was delivered. On the day of pickup, Mike took the time to walk us through every detail of the car, making sure we understood how everything worked. His dedication made us feel truly valued and supported throughout the entire process. If you're looking for a new car and want an easy, seamless experience, I highly recommend Tony Graham — especially with Mike!

Written By: Mo P

September 19, 2025

Great service! I went to Tony Graham Lexus with a weird problem with the ownership papers on my deceased father's 20 year old Lexus. I wasn't expecting much help, but Sales consultant Mike and front desk person, Hannah went above and beyond taking care of the matter. Thankyou Tony Graham Lexus!

Written By: Doug S

September 18, 2025

So impressed with the consistently excellent service at this dealership after purchase, highly recommend buying from this dealership

Written By: Syed