Brantford Honda

September 18, 2013

I asked Chris Smith of Brantford Honda to look out for a nearly new Honda Ridgeline. Being a home inspector I was pretty specific as to what I required. (Some say Picky) Anyway, Chris took the time to research and find the truck I was looking for and made sure I understood the warranty options available. I probably drove him crazy but he was extremely professional. He even looked after my last minute request of a box cover and had it installed prior to my picking it up. I would recommend both Chris Smith and Brantford Honda to anyone looking for a new or used vehicle. Thanks again Tim Palmer Lighthouse Inspection Durham Region.

Written By: Tim P

September 18, 2013

I asked Chris Smith of Brantford Honda to look out for a nearly new Honda Ridgeline. Being a home inspector I was pretty specific as to what I required. (Some say Picky) Anyway, Chris took the time to research and find the truck I was looking for and made sure I understood the warranty options available. I probably drove him crazy but he was extremely professional. He even looked after my last minute request of a box cover and had it installed prior to my picking it up. I would recommend both Chris Smith and Brantford Honda to anyone looking for a new or used vehicle. Thanks again Tim Palmer Lighthouse Inspection Durham Region.

Written By: Tim P

September 18, 2013

Just purchased a 2013 Honda CRV, awesome vehicle, had a couple of minor issues which I brought to the attention of the Chris Smith, the salesperson who I purchased the vehicle from, he addressed the issues through the proper channels and they were resolved in a timely manner. My experience with Chris, Trevor, and all the staff at Brantford Honda has been very pleasurable, keep up the good work team!!!!!!

Written By: Paul W

September 18, 2013

Just purchased a 2013 Honda CRV, awesome vehicle, had a couple of minor issues which I brought to the attention of the Chris Smith, the salesperson who I purchased the vehicle from, he addressed the issues through the proper channels and they were resolved in a timely manner. My experience with Chris, Trevor, and all the staff at Brantford Honda has been very pleasurable, keep up the good work team!!!!!!

Written By: Paul W

September 14, 2013

Written By: Giannis M

September 10, 2013

Written By: Athanasia N

August 30, 2013

I used to put car buying just slightly behind a trip to the dentist but Brantford Honda has changed my opinion not once, but twice! Three and a half years ago I leased a 2010 CRV. I chose it mostly because my rather large Labradoodle would fit in the back. There was an issue with my trade in that was quickly and efficiently dealt with and I soon drove away with a wonderful vehicle that has served me well. I have since moved my business (Craft Your Choices, Career Counselling and Coaching) to Kitchener but Frannie had kept in touch. When she called me to suggest a review of my lease I was very clear I just wanted some buy out information, nothing else. I got my information and so much more... Scott McCulloch was a doll to deal with. Low key, helpful, and very, very resourceful. He answered all my questions and crafted such a compelling proposal that I did indeed transfer to a 2014. Which also fits my dog! I love it and I am telling everyone how wonderful it is to do business with Brantford Honda. Thank you to Scott and Rob Buckley for their help. Great work. We'll see you again I'm sure. Sherrie Sweeney

Written By: Sherrie S

August 30, 2013

I used to put car buying just slightly behind a trip to the dentist but Brantford Honda has changed my opinion not once, but twice! Three and a half years ago I leased a 2010 CRV. I chose it mostly because my rather large Labradoodle would fit in the back. There was an issue with my trade in that was quickly and efficiently dealt with and I soon drove away with a wonderful vehicle that has served me well. I have since moved my business (Craft Your Choices, Career Counselling and Coaching) to Kitchener but Frannie had kept in touch. When she called me to suggest a review of my lease I was very clear I just wanted some buy out information, nothing else. I got my information and so much more... Scott McCulloch was a doll to deal with. Low key, helpful, and very, very resourceful. He answered all my questions and crafted such a compelling proposal that I did indeed transfer to a 2014. Which also fits my dog! I love it and I am telling everyone how wonderful it is to do business with Brantford Honda. Thank you to Scott and Rob Buckley for their help. Great work. We'll see you again I'm sure. Sherrie Sweeney

Written By: Sherrie S

August 27, 2013

Written By: Chris P

August 21, 2013

Last year, Andrea helped my husband and me with the purchase of our first car together. We were so happy with the service she provided that when my 1998 CR-V broke down recently I called her to see what our options were. She was recommending a Fit as a replacement within our budget but due to a happy accident, it had been sold just before we arrived. As such, it was arranged that we would be able to afford a 2010 CR-V instead. We had always wanted a newer CR-V but never thought we would have been able to afford one. Nicole was amazing (just as Rob had been the year before) and explained everything to us once again. Further, the previous owners of the car must have had pets and children and as such, the car was quite messy. Andrea knew how particular my husband and I are and in effect, took the initiative to personally be involved in the cleaning and detailing process which really meant a lot. As we were driving home, one of the headlights, taillights and the light by the shifter all went. I contacted Andrea as well as Ben in the service department and these issues were taken care of promptly. When there were no loaner cars available, Andrea went above and beyond by lending me her car to drive so I could get to and from work while my car was being serviced. After returning home on the second day, I noticed a chip which was beginning to crack in the centre of the windshield which was only visible while in a certain position in the sunlight. Again I contacted Trevor in service and this issue was also taken care of the next day. Now, we are very happy with the car. My family have been clients of the dealership since the mid 1990’s and even though I live in Hamilton, I continue to make the drive to Brantford because the service is worth it.

Written By: Sarah B