Laurentian Chrysler
440 Falconbridge Rd, , Greater Sudbury, ON, P3A 4S4
Member since January 07, 2016
440 Falconbridge Rd, Greater Sudbury ON P3A 4S4Overall Score
Laurentian Chrysler1470 Reviews
737Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
Service centre
December 15, 2016
Very organized and flexible, managed to get in under late notice. Quick, professsional service, zero complaints at all thank you
Written By: MICHAEL
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Excellent service.
December 14, 2016
My car was taken in at the time I was asked to be there. The work was completed as promised at the cost quoted.
Written By: PHILIP
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Not what I expected.
December 14, 2016
I was told the recall upgrade /repairs would take 3hrs it took 6hrs. I was given a demo with empty tank of gas.
Written By: ALISHA
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very happy
December 14, 2016
I am very impressed with Laurentian Chrysler's service. This was my first time dealing with them and having really bad experience with other dealerships in the past I was very worried and hesitant. I needed help getting the plug out for my block heater and they were happy to do so. Amazing service, I hope it continues! Thanks again
Written By: BRIGITTE
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Safiied with the service and warm welcome from all the stall
December 10, 2016
Sale agent was very helpful showing cost comparisons on different options available on the new trucks to help me decide on the dollar amount that l would feel conferable with
Written By: VINCENZO
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Hectic and unorganized
December 08, 2016
I had made my appointment online realizing the time of year it was for winter tire season. All parts and installation was scheduled beforehand and done in a timely manner. There was some confusion in pricing which wasn't quickly resolved but got done at the end of the purchase but it would have been nice to just stop by, pay for my purchase and leave. I was patient and realized that being staffed with New FCA employees is going to be a shortcoming at first but am confident it will get sorted out as people learn the protocols and procedures
Written By: PAUL
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Professional
December 08, 2016
Can't believe you would make people write a minimum of 20 words. No one wants to fill surveys in the first place. I loved my vehicle buying experience but am very annoyed that I couldn't proceed with this survey with less than 20 words.
Written By: GILLES
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Poor customer service.
December 07, 2016
Sadly this was not a good first impression. My car was brought in for a 10 AM appointment, my car was not done till after three O'clock. There was no call to let us know it was going to be extremely late because of back ups. There also was no apology to us for the delay. Poor customer service for something that could have been delt with else where. Will have to think twice before making an appointment again.
Written By: CASEY
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December 07, 2016
Written By: Zach S
Quick and professional
November 27, 2016
Brought my vehicle in for a recall and it was done quickly. Shuttle service was provided for me back to work.
Written By: RYAN
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