Audi Ottawa
458 Montreal Rd , Ottawa, ON, K1K0V3
Member since August 08, 2016
458 Montreal Rd Ottawa ON K1K0V3Overall Score
Audi Ottawa935 Reviews
305Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
RS5 review
June 09, 2021
I did not have a good experience with sales. I was never kept up to date during the purchase process or with the delivery timeline of my car. I'm the one who sent emails and was always answered a few days after. I dint find that acceptable at all even under the ''covid'' conditions. I'm a sales manager at an equipment dealer and know the importance of keeping your customers up to date and answering my emails as soon as I can without excuses. And for me, this was a huge purchase. Not only monetary wise but without even seeing the car. All was done by email and response time was poor. On the day of delivery I only saw my sales person as she walked by and said hello. The other three employees were great. Mustafa, Jamie and the gentleman who went through the car with me. I sent an email to my sales person on June 1st regarding some questions on the car and still no response... I had two referrals to give but ended up sending them elsewhere. Its nothing personal...
Written By: Patrick
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Audi Ottawa
June 09, 2021
Great experience with Audi Ottawa. Staff was very courteous and accommodating. The day of delivery was very smooth and they were ready with the paperwork to sign off. Given the pandemic, the experience was very positive.
Written By: Angelo
Hi Angelo, We appreciate you taking the time to review your experience with us here at Audi Ottawa. We are very happy to hear you had such a great car buying experience and hope you enjoy each day with your new Audi! We look forward to seeing you in the future and hope you have a wonderful summer. Sincerely; Your Team at Audi Ottawa
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June 06, 2021
Had the pleasure of dealing with Natasha Vaux from Audi Ottawa (East), and cannot say enough of how amazing our experience was. Her expertise, care and passion, shined throughout the process. In addition, Julia (closing) and Alexandre (review of car), was thorough and felt very well taken care of. Thank you!
Written By: Nick J
Thank you for the stars and congratulations on your Audi! The team is over the moon about how happy you are with your most recent purchase and experience. Thank you for sharing, enjoy your new Audi and stay safe!
May 28, 2021
Had a pleasant experience dealing with Holden in the parts department for a part I needed. Knowledgeable and helpful and patience demonstrated. Erik Owner FullMoon Autoworks
Written By: Erik W
Thank you for the 5stars! We love to hear from our customers about how we did. Thank you for sharing!
May 19, 2021
Terrible company. The Mrak family are local thieves who rip off everybody in town.
Written By: Jack B
May 03, 2021
Written By: philippe g
Thank you for the 5stars! We really appreciate when our customers take the time to rate us. Please stay safe!
April 30, 2021
Written By: Ryan A
Thank you for the 5stars! We are really happy that we exceeded your expectations!
What a great place
April 10, 2021
It was a really nice experience, service was great and I didn’t feel any pression and felt listen to what I wanted plus they were nice enough to let me see all the vehicles I asked to see to compare.
Written By: Karine
Hi Karine, Thank you for the Five Star Review! We are very happy to hear you had a nice experience with us. We pride ourselves on going above and beyond to understand and meet all of our clients needs. It was a pleasure having you here at Audi Ottawa and we look forward to seeing you in the future. Congratulations on your new Audi and we hope you enjoy wherever it takes you! Sincerely; Your team at Audi Ottawa
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Awesome experience!!
April 07, 2021
The staff at Audi Ottawa made purchasing our A6 a fantastic experience! They all went above and beyond to make sure we were satisfied customers.
Written By: Krista
Hi Krista, Thank you for the Five-Star review. We are very happy to hear you enjoyed your experience with us. We take pride in going above and beyond for our clients and assure you, going forward we will always do what we can to ensure you continue to have an awesome experience each time we do business together! Congratulations on your new Audi and we hope you enjoy everywhere it takes you! Sincerely; Your team at Audi Ottawa
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Great customer service
March 30, 2021
Both Emilie and Jamie were great. We did most of our communication through email due to the pandemic and they were able to answer all of my questions quickly. I would recommend Audi Ottawa for a great car purchase experience
Written By: Daniel
Hi Daniel, Thank you for the five star review! We pride ourselves on doing everything we can to go above an beyond for our clients and are very pleased to hear you had a great experience with us. While we missed seeing you in-person throughout the process, it means allot to us to know your contactless sales experience was just as great! We hope you enjoy your new Audi and everywhere it takes you! Stay Safe and we hope to see you soon. Sincerely; Your Team at Audi Ottawa
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