16 Strachan Ct SE , Medicine Hat, AB, T1B4R7
Member since March 05, 2019
16 Strachan Ct SE Medicine Hat AB T1B4R7233 Reviews
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March 07, 2023
I purchased a 2022 Acura TLX Type-S from Sun Valley and can't say enough good things about my experience here. I live in Edmonton, AB and dealt with Curtis Wells throughout the entire process and he was very genuine and very thorough. I won't go into all the details, but I will say that this is by far the best experience I've had at a dealership from start to finish. Keith in Finance had the paperwork ready to go for when I got there, and while I was sitting there waiting to finish things up, Savanah (Sales) came along and talked to me. Very easy going atmosphere and everyone I dealt with was very friendly and personable. Definitely recommend Sun Valley. Thanks again Curtis for all your attention to detail and making the experience a good one!
Written By: Andy L
Thank you for your kind words, Andy! Your patience and understanding is also very much appreciated. That Acura is one sweet ride, and we hope you enjoy it for many years to come.
February 22, 2023
Let's start out by saying I've been looking to buy a vehicle for over 1 year. Tried to deal with sales people 3+ times. All different. And they failed to communicate. So one day I called another city dealership, got an appointment and approved the same hour for the vehicle I wanted. I then turn to sun valley for warranty and service. Both times were ignorant, ununhelpful service right from called and booking apponment to dropping off vehicle, over speaking employees and then not ready to pick up when said to be ready. It's goes as far as they didn't even fix my vehicle the last time as apparently to busy for when they scheduled it for. As far as I'm concerned I'll take my business elsewhere. Service like that don't stand in today's world.
Written By: Ian D
We are sorry you feel this way Ian. Reach out to our management team should you wish to discuss further.
February 20, 2023
My daughter was shopping for a vehicle. I was very impressed with the knowledge Curtis provided us. He was very friendly and easy to deal with. Definitely a great place to buy a vehicle. I was also very happy with Keith explaining all the extended warranty to us. It was nice to make an informed decision without any pressure. Both Curtis and Keith made our experience great. I would definitely recommend dealing with either of them .
Written By: Rosanne P
February 16, 2023
We felt very deceived when dealing with Sun Valley. We called about a 2020 KIA Sorento EX+ and made arrangements to go in and take a look at it. We took it for a test drive and asked technical question on it and the sales person went back and got the answers for us. We made a verbal offer at 17:50 just before they were closing and asked for a response. This was in response to numerous questions "what can we do to close this deal?". We were told that they would get back to us first thing in the morning after 9am but most likely after 9:30 since the was a morning meeting. When my wife called the next morning she was told it sold to someone who financed the vehicle where we were going to pay cash. When my wife asked why no one called us before accepting another offer she was told the offer was made before we took the vehicle for a test drive. There was no response to why then we were not informed when we came in that there was an offer or why we were repeatedly asked "what can we do to close this". I suspect that since dealerships get commissions and fees for financing that is why the took the other deal. However it turned out better for us since we decided not to go local and got a EX with half the Km's for $2000 less just by going to Calgary. There was no communication with the dealership even after my wife asked for the manager to call her. You can check out my other reviews and see I do not give negative reviews unless they are earned.
Written By: arose58
We are sorry you feel this way however as we explained, another offer with a deposit in place was accepted.
February 16, 2023
We purchased a 2020 Kia Sorento from Curtis Wells at Honda . Our experience was nothing but amazing with both our salesman Curtis and our finance guy Keith. Highly recommended if you’re looking for a vechicle go talk to Curtis!
Written By: Cheyanne L