2559 Bank St , Ottawa, ON, K1T 1P1
Member since May 21, 2015
2559 Bank St Ottawa ON K1T 1P11292 Reviews
233*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
April 08, 2021
I’ve had some rocky issues with this dealership. The service department, while friendly and helpful, does not always get the job done in a timely manner if you don’t mind waiting an ENTIRE day for a tire swap and an oil change. I’d love to say this only happened once but it’s every single time. Once I even waited for 48 hours for the same service because they brought the wrong tires out of storage. All they did was waive the $40 fee... wow thanks... Now yet again I’m waiting over 9 hours, regardless of the pandemic, this is unacceptable. I don’t work from home. I’m an essential services worker, my job has never closed during the lockdowns and my free time is precious and now most of it is wasted.
Written By: Gregory B
Hi Gregory, we sincerely apologize for any inconvenience you may have experienced with us that leads to this rating. We would like to rectify any problems you had. Please connect with our customer service department customerservice@dilawricanada.com so that we can formally assist you.
April 06, 2021
My wife and I just purchased a new Kia Seltos LX AWD from Bank Street Kia. The entire experience was seamless, with a super friendly staff. We were given ample time to try out the vehicle before purchase, and the sales team was very knowledgeable and thorough with all of our questions. We are very happy with our purchase and would definitely recommend Bank Street Kia to friends and family!
Written By: Jean-Philippe D
Congratulations on your new vehicle, Jean-Philippe and thank you so much for sharing your experience with us and for giving us a 5-star review! We are happy to hear that the team at Bank Street Kia were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.
April 03, 2021
Amazing service, everyone was very friendly and helpful. If you are looking for a great deal and people who make it quick and easy go see Mike, Moe and Sunny.
Written By: Louise S
Hi Louise, thank you so much for sharing your experience with us and for giving us a 5-star review.
March 30, 2021
Purchased a new Kia last week, Justin Ifill, Sunny Chadha and the rest of the Kia team were professional and efficient and I am very happy with my purchase. Thanks!
Written By: Charles H
Hi Charles, thank you so much for sharing your experience with us and for giving us a 5-star review. Enjoy your new vehicle!
March 30, 2021
Great experience buying my first car here. The staff were friendly, professional, and easy to talk with. Mike was very helpful and knowledgeable. I would recommend this Kia to anyone looking for a new car. Thanks for the new Seltos!
Written By: Kyle L
We are happy to see that you have a 5-star experience with us. Thanks for sharing.
March 30, 2021
After purchasing my 1st brand new KIA EX S Sportage , Justin Ifill is amazing salesman, he is quick and easy to deal with! I highly recommend Justin Ifill Bank Street KIA .
Written By: Archel
There are no staff members associated with this review.
March 29, 2021
We had a great experience buying our new Sportage from Justin Ifill in sales, Very pleasant to deal with, Thanks for the great job!
Written By: Mike H
Congratulations on your new vehicle Mike! We are happy to know about your awesome experience of purchasing your new car with us. Thanks for the 5-star review! We hope to see you again soon.
March 29, 2021
Justin Ifill and Ralph Haddad are simply outstanding! Their professionalism is second to none. Moreover, they are sincere and trustworthy. No manipulation, no pressure, just honesty and follow-through on everything they offered and promised. You will not be disappointed working with these exemplary KIA representatives! As the saying goes: “ask for them by name.” :)
Written By: Peter G
Thank you so much for the 5-star rating and fantastic review! We will share this with the team to let them know to keep up the amazing work.
March 27, 2021
Rad experience at Kia on Bank! Thomas was incredibly helpful and so knowledagble in the field. Friendly, professional service. 10/10 would recommend. (:
Written By: Bella M
Thank you for sharing your experience. We appreciate the 5 Star review.
March 26, 2021
After car shopping for a couple weeks, my experience at Kia Bank Street was flawless in comparison to the other dealerships. Justin was a nice and genuine salesman. I would highly recommend shopping at Bank Street Kia first because they are willing to go above and beyond! Thank you everyone!
Written By: B
We are happy to see that you have a 5-star experience with us. Thanks for sharing.