Provincial Chrysler Dodge Jeep RAM
1001 Provincial Road , Windsor, ON, N8W 5V9
Member since January 15, 2014
1001 Provincial Road Windsor ON N8W 5V9Overall Score
Provincial Chrysler Dodge Jeep RAM1829 Reviews
1158Review Ratings Breakdown
Consumer Reviews
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Paralegal Student
July 09, 2014
I was acknowledged the minute that I pulled in the garage. Jamie took the time to explain why I was having a problem with my windows and consequently the reason they couldn't be fixed. He assured me that I would be notified in the event of a recall. My courtesy ride was ready and waiting and the return ride was greatly appreciated. Overall, this experience is the reason I return to the dealership even if it's just for an oil change. My friends and family always ask why - this is why!
Written By: SHELLEY
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Great
July 09, 2014
Will return the next time I need an oil change. Will return the next time I need an oil change.
Written By: PHILLIP
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Good.
July 08, 2014
Highly professional and qualified staff. The wait was very long and I was unable to have the service performed that I made the appointment for (recall for head rest)
Written By: JANIS
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very good....you guys run a great dealership.
July 08, 2014
i've always been satified with the work provincial chrysler does. and everyone that works there smiles. very clean place, with good people working there.
Written By: DAVID
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I was in and out quickly and it cost less than I expected to pay.
July 08, 2014
I was not expecting to receive a free oil change. I was not aware of the key-tag program that had been going on since 2012. I was never given a key-tag back then so when I was told my oil change was free it was a nice surprise. It was nice that your employee told me about this because I really had no idea of it and could have paid for it and would never have known any better. The savings free up funds to use to have my tires rotated and a filter changed. All this and I was done in less than 30 minutes!
Written By: ELIZABETH
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Service done right.
July 08, 2014
Brought in my vehicle for regular maintenance and an issue with the door locks. Everything was completed, door locks repaired under warranty. Parts were in stock, so I did not have to wait for repair. Only problem was no one went over the charges with me so I had to peruse them when I came to pick up the vehicle. The free gift I was to receive was "out of stock" and I have not yet received it. Driver of shuttle was polite and efficient.
Written By: CARLA
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Mr. Gene Hunter
July 08, 2014
Your service was fast and efficient and the technicians were very polite and courteous. Keep up the good work gentlemen. Gene Hunter
Written By: GENE
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There was an exhaust leak on my truck.
July 08, 2014
From start to finish everyone at Provincial Chrysler did everything possible to make sure that I stayed informed and answered any questions I had. The work was done quickly and efficiently .
Written By: CRAIG
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Good service and very efficient
July 08, 2014
It was nice to see that all were working as a team and work was done very efficiently. Eric explained everything and it was clear to me what was happening.
Written By: ROY
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Theresa you and the tech, Cody were great!!!
July 07, 2014
Everybody was great and very helpful. But your recent changes to not servicing diesel trucks in your quick lube lane is VERY inconvenient. When an oil change used to take 20 minutes but now takes an hour and 20 minute. I will probably have to take my business elsewhere.
Written By: CHRISTOPHER
Hello Christopher, I do understand the time issue we are facing now, our primary concern is your safety. We always like to include a complete inspection of the vehicle as the larger trucks are used primarily for work and towing. Also, we cannot safely lift these trucks on the Express Lube hoist, they are too large and damage the hoist. We do have a certified truck hoist in the main shop and inspect the vehicle while it is for service. I believe we could both agree that your safety is of the utmost importance.. Thank you for your valuable feedback and we hope to see you again! Steve Amiot Service Manager Provincial Chrysler
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