Murray Hyundai

November 17, 2024

Don was amazing. Patient with me while I made up my mind. Gave me all the information and time to make my decision.

Written By: Judy R

November 08, 2024

Great service, when I was looking for looking for a new vehicle. No pressure and my sales professional knew the vehicle.

Written By: Richard R

November 05, 2024

Written By: Sai K

October 30, 2024

I will no longer be using this location at all ! I called to book my car in as what is wrong should be under warranty and this is the location I purchased my vehicle from. The women on the phone made me feel stupid and was rude . When I was asked what my vehicles Vin number and mileage was I expressed that because I had to leave a voice mail and be called back I am now at work and cannot leave to look at my car . I was met with silence and then was asked “ well are you going to see how many kilometres your car has “. Once I repeated I was at work and cannot leave I was met with a tone like I annoyed them and was told “ we can get it from you when you come in then “. Due to my father being the co owner of the car I was not taken seriously when explaining what was happening with my car . My father then called to speak to the service manager to express his frustrations as both my mom and I have now had the same experience with Murray Hyundai in the last year . The manager seemed to only be concerned on getting my car in to their location for an appointment and kept talking over my dad . Once my dad stated that I would be going to another location then he was able to speak without being spoken over . So frustrating when our family has supported this location for years by buying our vehicles here .

Written By: Sam F

October 30, 2024

Dissapointing customer service. Called several times to make an appointment for yearly service, left several voice mails and no answered or called back, so my business went to Birchwood. It is sad, as I wanted to upgrade to a Palisade, but I guess will go somewhere where they answers their phones.

Written By: Adrian B

October 25, 2024

Excellent service department and John did a fantastic job getting my car back to me in a timely manner. I was not expecting to get it until a week or so but was happy to receive my vehicle within two days of my tire going flat. Process initially wasn’t smooth but I was very impressed with John’s service! 😊

Written By: ERSC

October 05, 2024

I purchased a 2024 Hyundai Ioniq 5 and had a positive sales experience with Brendon. My only critique is that the process was a few hours long due to short-staffing.

Written By: Nicholas T

September 30, 2024

Thanks to manager Artem! He told everything in great detail, explained what and how. I recommend

Written By: Vladimir S

September 27, 2024

Did a good job on some recall work but getting an appointment or anyone to return your call (even when you're told by someone your call will be returned) is impossible. Customer service is pretty much non existent.

Written By: Lisa H

September 22, 2024

Written By: Olena K